THE IMPACT OF INFORMATION SYSTEMS ON ORGANIZATIONAL PERFORMANCE /
Kalimira, Amani Marcelin
THE IMPACT OF INFORMATION SYSTEMS ON ORGANIZATIONAL PERFORMANCE / AMANI MARCELIN KALIMIRA; SUPERVISOR: ASSOC. PROF. DR. MARY AGOYI - ix, 54 sheets; 31 cm. Includes CD
Thesis (MSc) - Cyprus International University. Institute of Graduate Studies and Research Management Information Systems Department
Includes bibliography (sheets 44-52)
ABSTRACT
Scientific research on the impact of information systems on organizational
performance has advanced rapidly over time. Information systems are designed to
increase the flow of information throughout an organization at all levels, including
enabling a set of data to reach the intended receiver in the appropriate format at the
appropriate time, resulting in a positive and helpful contribution to the organization.
As the heart does in our body, the information system (IS) serves the same purpose in
an organization. In reality, neither a major nor a small business or organization can
compete without an information system.
This study aims to investigate the impact of information systems on organizational
performance. The research was carried out at Goma, Democratic Republic of the
Congo. The study employed a survey method, and 356 information system end users
from various organizations participated. The research data were analyzed using
SMART PLS and SPSS software, and the findings revealed that information systems
improve organizational performance.
Keywords: Decision Making, Information Systems, Organisation Performance, User
Satisfaction.
Decision making--Dissertations, Academic
Information technology--Dissertations, Academic
Consumer satisfaction--Dissertations, Academic
THE IMPACT OF INFORMATION SYSTEMS ON ORGANIZATIONAL PERFORMANCE / AMANI MARCELIN KALIMIRA; SUPERVISOR: ASSOC. PROF. DR. MARY AGOYI - ix, 54 sheets; 31 cm. Includes CD
Thesis (MSc) - Cyprus International University. Institute of Graduate Studies and Research Management Information Systems Department
Includes bibliography (sheets 44-52)
ABSTRACT
Scientific research on the impact of information systems on organizational
performance has advanced rapidly over time. Information systems are designed to
increase the flow of information throughout an organization at all levels, including
enabling a set of data to reach the intended receiver in the appropriate format at the
appropriate time, resulting in a positive and helpful contribution to the organization.
As the heart does in our body, the information system (IS) serves the same purpose in
an organization. In reality, neither a major nor a small business or organization can
compete without an information system.
This study aims to investigate the impact of information systems on organizational
performance. The research was carried out at Goma, Democratic Republic of the
Congo. The study employed a survey method, and 356 information system end users
from various organizations participated. The research data were analyzed using
SMART PLS and SPSS software, and the findings revealed that information systems
improve organizational performance.
Keywords: Decision Making, Information Systems, Organisation Performance, User
Satisfaction.
Decision making--Dissertations, Academic
Information technology--Dissertations, Academic
Consumer satisfaction--Dissertations, Academic