INVESTIGATING THE INFLUENCE OF CORPORATE SOCIAL RESPONSIBILITY ON THE SATISFACTIONS AND LOYALTY OF CUSTOMERS/ (Kayıt no. 141072)
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| 000 -BAŞLIK | |
|---|---|
| Sabit Uzunluktaki Kontrol Alanı | 03219nam a22002777a 4500 |
| 003 - KONTROL NUMARASI KİMLİĞİ | |
| Kontrol Alanı | KOHA_MİRAKIL |
| 005 - EN SON İŞLEM TARİHİ ve ZAMANI | |
| Kontrol Alanı | 20221226090100.0 |
| 008 - SABİT UZUNLUKTAKİ VERİ ÖGELERİ - GENEL BİLGİ | |
| Sabit Alan | 201008b cy ||||| |||| 00| 0 eng d |
| 040 ## - KATALOGLAMA KAYNAĞI | |
| Özgün Kataloglama Kurumu | CY-NiCIU |
| Kataloglama Dili | eng |
| Çeviri Kurumu | CY-NiCIU |
| Açıklama Kuralları | rda |
| 041 ## - DİL KODU | |
| Özgün materyalin dil kodu | eng |
| 090 ## - Yerel Tasnif No | |
| tasnif no | YL 1773 |
| Cutter no | A46 2020 |
| 100 1# - KİŞİ ADI | |
| Yazar Adı (Kişi adı) | AHMED, ABDULLAHI JARMA |
| 245 10 - ESER ADI BİLDİRİMİ | |
| Başlık | INVESTIGATING THE INFLUENCE OF CORPORATE SOCIAL RESPONSIBILITY ON THE SATISFACTIONS AND LOYALTY OF CUSTOMERS/ |
| Sorumluluk Bildirimi | ABDULLAHI JARMA AHMED; Supervisor: MEHMET YEŞİLTAŞ |
| 260 ## - YAYIN, DAĞITIM, VB. | |
| Yayın Tarihi | 2020 |
| 300 ## - FİZİKSEL TANIMLAMA | |
| Sayfa, Cilt vb. | VII, 49 sheets; |
| Diğer fiziki detaylar | tables, figures, |
| Boyutları | 30.5 cm |
| Birlikteki Materyal | CD. |
| 336 ## - CONTENT TYPE | |
| Source | rdacontent |
| Content type term | text |
| Content type code | txt |
| 337 ## - MEDIA TYPE | |
| Source | rdamedia |
| Media type term | unmediated |
| Media type code | n |
| 338 ## - CARRIER TYPE | |
| Source | rdacarrier |
| Carrier type term | volume |
| Carrier type code | nc |
| 502 ## - TEZ NOTU | |
| Tez Notu | Thesis (MBA) - CYPRUS INTERNATIONAL UNIVERSITY INSTITUTE OF GRADUATE STUDIES AND RESEARCH BUSINESS ADMINISTRATION DEPARTMENT |
| 504 ## - BİBLİYOGRAFİ NOTU | |
| Bibliyografi Notu | Includes bibliography sheets 42-44 |
| 520 ## - ÖZET NOTU | |
| Özet notu | ABSRACT As some span of decade passes, the concept or corporate social responsibility has been of a prodigious significance towards the stakeholders and the entire humanity which makes not just researchers but, academicians, politicians and business men/women to situate a lot more emphasis towards the Corporate Social Responsibility cause. This study purposely targets to investigate an insights between the relationship of consumer satisfaction, customer loyalty and corporate social responsibility (CSR) in Yola, Adamawa State, Nigeria focusing on Adama Beverages Limited as the case study organization. The study task also anticipates to investigate the influence and impact of corporate social responsibility on customer satisfaction and loyalty in relation to its effect on economic, social and environmental circumstances. The research findings discovered that corporate social responsibility has four (4) dimensions: economic, social/philanthropic, legal, and environmental aspects. The results suggest that consumers consider that there are only three aspects of corporate social responsibility: economic, social, and environmental which can also be called the carrol corporate social responsibility pyramid develops since the 90s. The study uses a data collected from 318 respondents through a questionnaire sample survey. The data was analyzed using the statistical package for the social sciences (SPSS) software version 20. The hypotheses were tested using chi-square. The research findings shows an outstanding positive response that indeed customer satisfaction can be influenced by corporate social responsibility which leads to customer loyalty. The research concluded by indicating that corporate social responsibility needs to be explore more especially will the recent unfortunate event of COVID19 epidemic that brought down some various regions down to its knees. Hence, the contribution of other organizations towards foundation and development of corporate social responsibility is widely accepted appreciated. Keywords: Corporate Social Responsibility, Customer satisfaction, Customer loyalty, environmental responsibility. |
| 650 #0 - KONU BAŞLIĞI EK GİRİŞ - KONU TERİMİ | |
| Konusal terim veya coğrafi ad | Social responsibility |
| 700 1# - EK GİRİŞ - KİŞİ ADI | |
| Yazar Adı (Kişi adı) | Supervisor: YEŞİLTAŞ, MEHMET |
| 9 (RLIN) | 1656 |
| 942 ## - EK GİRİŞ ÖGELERİ (KOHA) | |
| Sınıflama Kaynağı | Dewey Onlu Sınıflama Sistemi |
| Materyal Türü | Thesis |
| Geri Çekilme Durumu | Kayıp Durumu | Sınıflandırma Kaynağı | Kredi için değil | Koleksiyon Kodu | Kalıcı Konum | Mevcut Konum | Raf Yeri | Kayıt Tarih | Source of acquisition | Yer Numarası | Demirbaş Numarası | Son Görülme Tarihi | Fatura Tarihi | Materyal Türü | Genel / Bağış Notu | Toplam Ödünçverme |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Onlu Sınıflama Sistemi | Tez Koleksiyonu | CIU LIBRARY | CIU LIBRARY | Tez Koleksiyonu | 08.10.2020 | Bağış | YL 1773 A46 2020 | T1979 | 08.10.2020 | 08.10.2020 | Thesis | Business Administration Department | ||||
| Dewey Onlu Sınıflama Sistemi | CIU LIBRARY | CIU LIBRARY | 08.10.2020 | Bağış | YL 1773 A46 2020 | CDT1979 | 08.10.2020 | 08.10.2020 | Suppl. CD | Business Administration Department |