MARC ayrıntıları
| 000 -BAŞLIK |
|---|
| Sabit Uzunluktaki Kontrol Alanı |
03980nam a22003257a 4500 |
| 003 - KONTROL NUMARASI KİMLİĞİ |
|---|
| Kontrol Alanı |
KOHA_MİRAKIL |
| 005 - EN SON İŞLEM TARİHİ ve ZAMANI |
|---|
| Kontrol Alanı |
20221226090234.0 |
| 008 - SABİT UZUNLUKTAKİ VERİ ÖGELERİ - GENEL BİLGİ |
|---|
| Sabit Alan |
211019d2021 cy ||||| m||| 00| 0 eng d |
| 040 ## - KATALOGLAMA KAYNAĞI |
|---|
| Özgün Kataloglama Kurumu |
CY-NiCIU |
| Kataloglama Dili |
eng |
| Çeviri Kurumu |
CY-NiCIU |
| Açıklama Kuralları |
rda |
| 041 ## - DİL KODU |
|---|
| Metin ya da ses kaydının dil kodu |
eng |
| 090 ## - Yerel Tasnif No |
|---|
| tasnif no |
D 260 |
| Cutter no |
A83 2021 |
| 100 1# - KİŞİ ADI |
|---|
| Yazar Adı (Kişi adı) |
Atan, Arzu |
| 245 10 - ESER ADI BİLDİRİMİ |
|---|
| Başlık |
MOTIVATION, HAPPINESS AT WORK, AND ORGANIZATIONAL CITIZENSHIP BEHAVIORS AMONG WOMEN EMPLOYEES IN THE HOSPITALITY INDUSTRY / |
| Sorumluluk Bildirimi |
ARZU ATAN; SUPERVISOR: ASSOC. PROF. DR. HALE OZGIT; CO-SUPERVISOR: PROF. DR. FATOS SILMAN |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Date of production, publication, distribution, manufacture, or copyright notice |
2021 |
| 300 ## - FİZİKSEL TANIMLAMA |
|---|
| Sayfa, Cilt vb. |
234 sheets; |
| Boyutları |
31 cm. |
| Birlikteki Materyal |
Includes CD |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| Content type code |
txt |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| Media type code |
n |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type term |
volume |
| Carrier type code |
nc |
| 502 ## - TEZ NOTU |
|---|
| Tez Notu |
Thesis (PH.D.) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department |
| 504 ## - BİBLİYOGRAFİ NOTU |
|---|
| Bibliyografi Notu |
Includes bibliography (sheets 164-209) |
| 520 ## - ÖZET NOTU |
|---|
| Özet notu |
ABSTRACT Today's rapidly developing and changing dynamics make it difficult for businesses to survive in a globally competitive environment. In this challenging environment, hospitality businesses must focus on customer satisfaction by differentiating from their competitors to survive and succeed. In this direction, this study aimed to determine the factors that affect organizational citizenship behavior (OCB) in organizations through qualitative methods and then discuss whether quantitative findings support the obtained results. Qualitative study results revealed that organizational citizenship behavior that benefits individuals (OCB-I) was affected by interpersonal relationships, organizational commitment, and working conditions. Working conditions and salary affected organizational citizenship behavior that benefits the organization (OCB-O). According to the qualitative research results, the relationship between motivation of employees and OCB; and the relationship between happiness at work (HAW) and OCB was examined. Whether the position levels cause a change in the relationships between motivation and OCB has also been investigated. Findings from the Quantitative study revealed that growth and achievement, work itself, responsibility and recognition, interpersonal relationships, and working conditions positively influence in-role behaviors (IRB). Besides, all dimensions of motivation were found to affect OCB-I positively. Further, the results also revealed that interpersonal relationships positively affect OCB-O while salary has a negative effect. The results demonstrate the moderating role of position levels in the relationship between work itself, responsibility and recognition, working conditions, salary, and IRB. Also, position levels have a moderating role in the relationships between growth and achievement, work itself, responsibility and recognition, interpersonal relationships, salary, and OCB-I. Regarding HAW, engagement is significantly related to OCB-I. Additionally, affective organizational commitment and job satisfaction are significantly related to IRB and OCB-I. The findings suggest that having positive attitudes towards increasing engagement, affective organizational commitment, and job satisfaction can increase employees' IRB and OCB-I. The findings offer valuable and essential implications for the hospitality industry. Considering the motivation, HAW - OCB relationship, we think managers should have positive attitudes towards increasing employees' motivation, engagement, affective organizational commitment, and job satisfaction levels to encourage OCB. |
| 650 #0 - KONU BAŞLIĞI EK GİRİŞ - KONU TERİMİ |
|---|
| Konusal terim veya coğrafi ad |
Motivation research (Marketing) |
| Alt başlık biçimi |
Dissertations, Academic |
| 650 #0 - KONU BAŞLIĞI EK GİRİŞ - KONU TERİMİ |
|---|
| Konusal terim veya coğrafi ad |
Happiness |
| Alt başlık biçimi |
Dissertations, Academic |
| 650 #0 - KONU BAŞLIĞI EK GİRİŞ - KONU TERİMİ |
|---|
| Konusal terim veya coğrafi ad |
Women |
| Alt başlık biçimi |
Dissertations, Academic |
| 650 #0 - KONU BAŞLIĞI EK GİRİŞ - KONU TERİMİ |
|---|
| Konusal terim veya coğrafi ad |
Hospitality industry |
| Alt başlık biçimi |
Dissertations, Academic |
| 700 1# - EK GİRİŞ - KİŞİ ADI |
|---|
| Yazar Adı (Kişi adı) |
Özgit, Hale |
| İlişkili Terim |
supervisor |
| 9 (RLIN) |
2082 |
| 700 1# - EK GİRİŞ - KİŞİ ADI |
|---|
| Yazar Adı (Kişi adı) |
Silman, Fatoş |
| İlişkili Terim |
supervisor |
| 9 (RLIN) |
1851 |
| 942 ## - EK GİRİŞ ÖGELERİ (KOHA) |
|---|
| Sınıflama Kaynağı |
Dewey Onlu Sınıflama Sistemi |
| Materyal Türü |
Thesis |