THE IMPACT OF CUSTOMER KNOWLEDGE MANAGEMENT ON LEARNING ORGANIZATIONS AND STRATEGIC ORIENTATION / (Kayıt no. 285418)
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000 -BAŞLIK | |
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Sabit Uzunluktaki Kontrol Alanı | 02746nam a22003017a 4500 |
003 - KONTROL NUMARASI KİMLİĞİ | |
Kontrol Alanı | KOHA |
005 - EN SON İŞLEM TARİHİ ve ZAMANI | |
Kontrol Alanı | 20230425100225.0 |
008 - SABİT UZUNLUKTAKİ VERİ ÖGELERİ - GENEL BİLGİ | |
Sabit Alan | 221014d2022 cy ||||| m||| 00| 0 eng d |
040 ## - KATALOGLAMA KAYNAĞI | |
Özgün Kataloglama Kurumu | CY-NiCIU |
Kataloglama Dili | eng |
Çeviri Kurumu | CY-NiCIU |
Açıklama Kuralları | rda |
041 ## - DİL KODU | |
Metin ya da ses kaydının dil kodu | eng |
090 ## - Yerel Tasnif No | |
tasnif no | YL 2545 |
Cutter no | S95 2022 |
100 1# - KİŞİ ADI | |
Yazar Adı (Kişi adı) | Sultan, Ayman |
245 10 - ESER ADI BİLDİRİMİ | |
Başlık | THE IMPACT OF CUSTOMER KNOWLEDGE MANAGEMENT ON LEARNING ORGANIZATIONS AND STRATEGIC ORIENTATION / |
Sorumluluk Bildirimi | AYMAN SULTAN; SUPERVISOR: PROF. DR. MUSTAFA SAĞSAN |
264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
Date of production, publication, distribution, manufacture, or copyright notice | 2022 |
300 ## - FİZİKSEL TANIMLAMA | |
Sayfa, Cilt vb. | 87 sheets; |
Boyutları | 31 cm. |
Birlikteki Materyal | Includes CD |
336 ## - CONTENT TYPE | |
Source | rdacontent |
Content type term | text |
Content type code | txt |
337 ## - MEDIA TYPE | |
Source | rdamedia |
Media type term | unmediated |
Media type code | n |
338 ## - CARRIER TYPE | |
Source | rdacarrier |
Carrier type term | volume |
Carrier type code | nc |
502 ## - TEZ NOTU | |
Tez Notu | Thesis (MBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department |
504 ## - BİBLİYOGRAFİ NOTU | |
Bibliyografi Notu | Includes bibliography (sheets 53-59) |
520 ## - ÖZET NOTU | |
Özet notu | ABSTRACT Customer knowledge management has obtained little interest within-side the knowledge control literature, it has emerged as a basic fundamental control problem for most firms. Customer knowledge management is the data that defines consumer`s behavior, such as their preferred intake, and intake behavior characteristics. Studying and understanding the impact of customer knowledge management and its effect on learning organization and strategic orientation, and finding the connections between our independent/dependent variables, will lead us to our purpose and enrichen our knowledge on how this impact is necessary for every organization success. For customer knowledge management and the relationship between our variables hasn’t been quite studied to its potential, this is why this study been applied and hopefully will open doors to future research as only by reaching high and snatching the essence of customer knowledge management can the world of business and many more will be able to unlock new potentials and reach higher levels of success. This relationship is examined by applying a quantitative questionnaire sent to the employees and managers in the top 10 banks of Lebanon, by knowing the strategies that they are adopting to strive in their workplace, as well as the environment that is taking place inside the organization, whether bad, good and meet theirs and the customer’s expectations and needs.<br/>Keywords: Customer Knowledge Management Barriers, Customer Knowledge Management, Customer Orientation, Learning Organization, Strategic Orientation |
650 #0 - KONU BAŞLIĞI EK GİRİŞ - KONU TERİMİ | |
Konusal terim veya coğrafi ad | Knowledge management |
Alt başlık biçimi | Dissertations, Academic |
650 #0 - KONU BAŞLIĞI EK GİRİŞ - KONU TERİMİ | |
Konusal terim veya coğrafi ad | Organizational learning |
Alt başlık biçimi | Dissertations, Academic |
650 #0 - KONU BAŞLIĞI EK GİRİŞ - KONU TERİMİ | |
Konusal terim veya coğrafi ad | Orientation |
Alt başlık biçimi | Dissertations, Academic |
700 1# - EK GİRİŞ - KİŞİ ADI | |
Yazar Adı (Kişi adı) | Sağsan, Mustafa |
İlişkili Terim | supervisor |
942 ## - EK GİRİŞ ÖGELERİ (KOHA) | |
Sınıflama Kaynağı | Dewey Onlu Sınıflama Sistemi |
Materyal Türü | Thesis |
Geri Çekilme Durumu | Kayıp Durumu | Sınıflandırma Kaynağı | Kredi için değil | Koleksiyon Kodu | Kalıcı Konum | Mevcut Konum | Raf Yeri | Kayıt Tarih | Source of acquisition | Yer Numarası | Demirbaş Numarası | Son Görülme Tarihi | Fatura Tarihi | Materyal Türü | Genel / Bağış Notu |
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Dewey Onlu Sınıflama Sistemi | Tez Koleksiyonu | CIU LIBRARY | CIU LIBRARY | Tez Koleksiyonu | 14.10.2022 | Bağış | YL 2545 S95 2022 | T2866 | 14.10.2022 | 14.10.2022 | Thesis | Business Administration Department | |||
Dewey Onlu Sınıflama Sistemi | CIU LIBRARY | CIU LIBRARY | Görsel İşitsel | 14.10.2022 | Bağış | YL 2545 S95 2022 | CDT2866 | 14.10.2022 | 14.10.2022 | Suppl. CD | Business Administration Department |