PERSON ORGANIZATION FIT SERVICES-SALES AM-BIDEXTERITY / (Kayıt no. 289043)
[ düz görünüm ]
| 000 -BAŞLIK | |
|---|---|
| Sabit Uzunluktaki Kontrol Alanı | 03480nam a22003017a 4500 |
| 003 - KONTROL NUMARASI KİMLİĞİ | |
| Kontrol Alanı | KOHA |
| 005 - EN SON İŞLEM TARİHİ ve ZAMANI | |
| Kontrol Alanı | 20230417104529.0 |
| 008 - SABİT UZUNLUKTAKİ VERİ ÖGELERİ - GENEL BİLGİ | |
| Sabit Alan | 221109d2022 cy ||||| m||| 00| 0 eng d |
| 040 ## - KATALOGLAMA KAYNAĞI | |
| Özgün Kataloglama Kurumu | CY-NiCIU |
| Kataloglama Dili | eng |
| Çeviri Kurumu | CY-NiCIU |
| Açıklama Kuralları | rda |
| 041 ## - DİL KODU | |
| Metin ya da ses kaydının dil kodu | eng |
| 090 ## - Yerel Tasnif No | |
| tasnif no | YL 2458 |
| Cutter no | M69 2022 |
| 100 1# - KİŞİ ADI | |
| Yazar Adı (Kişi adı) | Moussaid, Imane |
| 245 10 - ESER ADI BİLDİRİMİ | |
| Başlık | PERSON ORGANIZATION FIT SERVICES-SALES AM-BIDEXTERITY / |
| Sorumluluk Bildirimi | IMANE MOUSSAID; SUPERVISOR: DR. HOMAYOUN PASHA SAFAVI |
| 246 23 - DEĞİŞİK BAŞLIK FORMU | |
| Başlık uygun / kısa başlık | THE IMPACT OF ORGANIZATION CITIZENSHIP BEHAVIOR (OCB) |
| 246 23 - DEĞİŞİK BAŞLIK FORMU | |
| Başlık uygun / kısa başlık | CASES OF HOTELS SERVICES IN TURKEY |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Date of production, publication, distribution, manufacture, or copyright notice | 2022 |
| 300 ## - FİZİKSEL TANIMLAMA | |
| Sayfa, Cilt vb. | 63 sheets; |
| Boyutları | 31 cm. |
| Birlikteki Materyal | Includes CD |
| 336 ## - CONTENT TYPE | |
| Source | rdacontent |
| Content type term | text |
| Content type code | txt |
| 337 ## - MEDIA TYPE | |
| Source | rdamedia |
| Media type term | unmediated |
| Media type code | n |
| 338 ## - CARRIER TYPE | |
| Source | rdacarrier |
| Carrier type term | volume |
| Carrier type code | nc |
| 502 ## - TEZ NOTU | |
| Tez Notu | Thesis (MBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department |
| 504 ## - BİBLİYOGRAFİ NOTU | |
| Bibliyografi Notu | Includes bibliography (sheets 52-63) |
| 520 ## - ÖZET NOTU | |
| Özet notu | ABSTARCT<br/>In the main time SSA become one of the innovative topics, which refers to reach two goals in the same time, ambidexterity meaning is being left and right hand in the same time. Here in this study we are trying to study how the frontline employee can offer to their customer’s good services with high quality and achieving in the same time the target goal of their sales. Despite of the number of researches that analyze the SSA theory it still not highlighting all the aspects of this topic as that as the relationship between SSA & PO-Fit and the mediating role of SSA toward PO-Fit and OCB.<br/>This present study intended toward examination the PO-fit SSA The Impact of OCB “cases of Hotels services in Istanbul-Turkey. Correlational Research Design was used in this study and convenient sampling was used to collect data (n=167) employee with age range 18-58 years Hotels services in Istanbul. Sample comprised of 167 partici-pants Male and Female were selected. Work values have to exert powerful influences over perceptions of fit and work-related behavior (Chatman, 1989; Judge in press), items on the scale also addressed several work values (organization fit, honesty, value regard the organization, and fairness). PO-Fit was assessed using two 7-item scales. One scale asked respondents to indicate (1-strongly disagree; 2-I somehow disagree; 3-I disagree; 4-I am undecided; 5-I agree; 6-I somehow agree; 7-I strongly agree) how descriptive each statement was regarding their current organizational environment. Furthermore, The OCB was specifically designed to minimize overlap with scale of counter productive work behavior, a limitation noted in prior scales (Dalal, 2005). The OCB and SSA survey uses a 5-point scale ranging from 1 to 5 (1=Not at all character-istic of him or her 2-Not characteristic of him 3=I am undecided 4-Characteristic of him or her 5-Extremely characteristic of him or her).<br/>The research finding shows that the SSA is a mediate role between POF and OCB, its also shows that the front line employee in hospitality Industry who maintain high level of SSA have a significant level of OCB. Also the survey result shows significance between OCB and PO-Fit even if it not that much strong<br/>Keywords : Services-Sales Ambidexterity, Organization citizenship behavior, Per-son Organization Fit. |
| 650 #0 - KONU BAŞLIĞI EK GİRİŞ - KONU TERİMİ | |
| Konusal terim veya coğrafi ad | Organizational behavior |
| Alt başlık biçimi | Dissertations, Academic |
| 650 #0 - KONU BAŞLIĞI EK GİRİŞ - KONU TERİMİ | |
| Konusal terim veya coğrafi ad | Hotels |
| Alt başlık biçimi | Dissertations, Academic |
| Coğrafi Alt Konu | Turkey |
| 942 ## - EK GİRİŞ ÖGELERİ (KOHA) | |
| Sınıflama Kaynağı | Dewey Onlu Sınıflama Sistemi |
| Materyal Türü | Thesis |
| Geri Çekilme Durumu | Kayıp Durumu | Sınıflandırma Kaynağı | Kredi için değil | Koleksiyon Kodu | Kalıcı Konum | Mevcut Konum | Raf Yeri | Kayıt Tarih | Source of acquisition | Yer Numarası | Demirbaş Numarası | Son Görülme Tarihi | Fatura Tarihi | Materyal Türü | Genel / Bağış Notu |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Onlu Sınıflama Sistemi | Tez Koleksiyonu | CIU LIBRARY | CIU LIBRARY | Tez Koleksiyonu | 09.11.2022 | Bağış | YL 2458 M69 2022 | T2771 | 09.11.2022 | 09.11.2022 | Thesis | Business Administration Department | |||
| Dewey Onlu Sınıflama Sistemi | CIU LIBRARY | CIU LIBRARY | Görsel İşitsel | 09.11.2022 | Bağış | YL 2458 M69 2022 | CDT2771 | 09.11.2022 | 09.11.2022 | Suppl. CD | Business Administration Department |