ADVANCE MECHANICS (ROBOTICS) ACCEPTANCE SERVICE QUALITY AND CUSTOMERS' LOYALTY / (Kayıt no. 289812)
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| 000 -BAŞLIK | |
|---|---|
| Sabit Uzunluktaki Kontrol Alanı | 02599nam a22002897a 4500 |
| 003 - KONTROL NUMARASI KİMLİĞİ | |
| Kontrol Alanı | KOHA |
| 005 - EN SON İŞLEM TARİHİ ve ZAMANI | |
| Kontrol Alanı | 20230419112655.0 |
| 008 - SABİT UZUNLUKTAKİ VERİ ÖGELERİ - GENEL BİLGİ | |
| Sabit Alan | 230228d2022 cy ||||| m||| 00| 0 eng d |
| 040 ## - KATALOGLAMA KAYNAĞI | |
| Özgün Kataloglama Kurumu | CY-NiCIU |
| Kataloglama Dili | eng |
| Çeviri Kurumu | CY-NiCIU |
| Açıklama Kuralları | rda |
| 041 ## - DİL KODU | |
| Metin ya da ses kaydının dil kodu | eng |
| 090 ## - Yerel Tasnif No | |
| tasnif no | YL 2668 |
| Cutter no | L66 222 |
| 100 1# - KİŞİ ADI | |
| Yazar Adı (Kişi adı) | Lombe, Ntongwe Stella |
| 245 10 - ESER ADI BİLDİRİMİ | |
| Başlık | ADVANCE MECHANICS (ROBOTICS) ACCEPTANCE SERVICE QUALITY AND CUSTOMERS' LOYALTY / |
| Sorumluluk Bildirimi | NTONGWE STELLA LOMBE; SUPERVISOR: ASSOC. PROF. DR. ORHAN ULUDAG |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Date of production, publication, distribution, manufacture, or copyright notice | 2022 |
| 300 ## - FİZİKSEL TANIMLAMA | |
| Sayfa, Cilt vb. | 65 sheets; |
| Boyutları | 31 cm. |
| Birlikteki Materyal | Includes CD |
| 336 ## - CONTENT TYPE | |
| Source | rdacontent |
| Content type term | text |
| Content type code | txt |
| 337 ## - MEDIA TYPE | |
| Source | rdamedia |
| Media type term | unmediated |
| Media type code | n |
| 338 ## - CARRIER TYPE | |
| Source | rdacarrier |
| Carrier type term | volume |
| Carrier type code | nc |
| 502 ## - TEZ NOTU | |
| Tez Notu | Thesis (MSc) - Cyprus International University. Institute of Graduate Studies and Research Tourism and Hotel Management Department |
| 504 ## - BİBLİYOGRAFİ NOTU | |
| Bibliyografi Notu | Includes bibliography (sheets 43-48) |
| 520 ## - ÖZET NOTU | |
| Özet notu | ABSTRACT<br/>The thesis looked at the advance mechanics acceptance, service quality and customers’ <br/>loyalty a case study of selected seven (7) hotels in Dubai using robot. Primary data <br/>were administered to the employees in the hotels. Structural equation modeling and <br/>the exploratory factor analysis were conducted with AMOS (20). The weight <br/>regression results supported the directional hypotheses formulated. Positive and <br/>significant associations were established between advance mechanics acceptance, <br/>service quality and customers’ loyalty with the measure values of 0.321 and 0.463 <br/>independently. The Zober result also affirmed that service quality positively and <br/>significantly mediates the relationship between Advance mechanics acceptance and <br/>customers’ loyalty. More so, the covariance result affirmed a positive and significant <br/>association between advance mechanics acceptance, service quality and customers’ <br/>loyalty. The Exploratory factor analysis result affirmed that the variables were <br/>accepted, moderately, highly correlated and useful as revealed by the values of <br/>KMO’s, Bartlett’s and principal component analysis respectively. The Cronbach’s <br/>Alpha with the value of 0.647 revealed that the questions were good and dependable. <br/>In view of this, the paper recommended the acceptance of advance mechanics in <br/>order to enhance the service quality and customers’ loyalty.<br/>Keywords: Advance Mechanics Acceptance, Customers’ Loyalty, Service Quality |
| 650 #0 - KONU BAŞLIĞI EK GİRİŞ - KONU TERİMİ | |
| Konusal terim veya coğrafi ad | Customer loyalty |
| Alt başlık biçimi | Dissertations, Academic |
| 650 #0 - KONU BAŞLIĞI EK GİRİŞ - KONU TERİMİ | |
| Konusal terim veya coğrafi ad | Robotics |
| Alt başlık biçimi | Dissertations, Academic |
| 700 1# - EK GİRİŞ - KİŞİ ADI | |
| Yazar Adı (Kişi adı) | Uludağ, Orhan |
| İlişkili Terim | supervisor |
| 942 ## - EK GİRİŞ ÖGELERİ (KOHA) | |
| Sınıflama Kaynağı | Dewey Onlu Sınıflama Sistemi |
| Materyal Türü | Thesis |
| Geri Çekilme Durumu | Kayıp Durumu | Sınıflandırma Kaynağı | Kredi için değil | Koleksiyon Kodu | Kalıcı Konum | Mevcut Konum | Raf Yeri | Kayıt Tarih | Source of acquisition | Yer Numarası | Demirbaş Numarası | Son Görülme Tarihi | Fatura Tarihi | Materyal Türü | Genel / Bağış Notu |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Onlu Sınıflama Sistemi | Tez Koleksiyonu | CIU LIBRARY | CIU LIBRARY | Tez Koleksiyonu | 28.02.2023 | Bağış | YL 2668 L66 2022 | T2997 | 28.02.2023 | 28.02.2023 | Thesis | Tourism and Hotel Management Department | |||
| Dewey Onlu Sınıflama Sistemi | CIU LIBRARY | CIU LIBRARY | Görsel İşitsel | 28.02.2023 | Bağış | YL 2668 L66 2022 | CDT2997 | 28.02.2023 | 28.02.2023 | Suppl. CD | Tourism and Hotel Management Department |