THE IMPACT OF TECHNOLOGY ADOPTION ON THE E-SERVICE SCOPE IN THE BANKING INDUSTRY IN CAMEROON / AKWANWI NGWANE DESTINY; SUPERVISOR: ASST. PROF. DR. BOREN SARGON

Yazar: Katkıda bulunan(lar):Dil: İngilizce 2023Tanım: ix, 51 sheets; 31 cm. Includes CDİçerik türü:
  • text
Ortam türü:
  • unmediated
Taşıyıcı türü:
  • volume
Konu(lar): Tez notu: Thesis (MSc) - Cyprus International University. Institute of Graduate Studies and Research Accounting and Finance Department Özet: ABSTRACT The influence of innovations in technology on the efficiency or performance of the banking industry of countries across the world has been widely debated in the literature with diverse findings and conclusions, with limited research in developing countries. The study thus explored the impact of technology adoption on the eservice scope in the banking industry in Cameroon with a specific focus on the impact of e-banking on the aggregate return on asset of the Cameroonian banking industry. Autoregressive Distributed Lag (ARDL) was adopted for estimation the parameters of the study. The ARDL Bound test revealed that the variables had long run relationships. Also, the ARDL estimate established that the previous year value of ATM transactions significantly influenced the aggregated return on asset in the current period in Cameroon. Results also indicate that the value of POS, mobile money and web transfer transactions both in the previous or current year had direct significant influence on the worth of the banking industry in Cameroon in the current period. It was concluded that the e-service platforms of the Cameroonian banking industry have significantly influenced the returns of the banks in the country. Specifically, the dominant e-banking platforms include ATM, mobile money, POS, and web transfers. The study recommended that the banking authorities in Cameroon should massively encourage the use of ATM, mobile money, point of sale and web transfer for the transactions in the banking operations and dealings which are necessary to improve the returns of the banks in the country. Also, banking authorities in Cameroon should ensure that many more innovations are ensured on the application of technological platforms in the banking operations which are necessary to improve the returns of the banks in the country. Keywords: ARDL, E-Banking, E-Service, Technology Adoption
Materyal türü: Thesis
Mevcut
Materyal türü Geçerli Kütüphane Koleksiyon Yer Numarası Durum Notlar İade tarihi Barkod Materyal Ayırtmaları
Thesis Thesis CIU LIBRARY Tez Koleksiyonu Tez Koleksiyonu YL 2844 D47 2023 (Rafa gözat(Aşağıda açılır)) Kullanılabilir Accounting and Finance Department T3183
Suppl. CD Suppl. CD CIU LIBRARY Görsel İşitsel YL 2844 D47 2023 (Rafa gözat(Aşağıda açılır)) Kullanılabilir Accounting and Finance Department CDT3183
Toplam ayırtılanlar: 0

Thesis (MSc) - Cyprus International University. Institute of Graduate Studies and Research Accounting and Finance Department

Includes bibliography (sheets 47-51)

ABSTRACT
The influence of innovations in technology on the efficiency or performance of the
banking industry of countries across the world has been widely debated in the
literature with diverse findings and conclusions, with limited research in developing
countries. The study thus explored the impact of technology adoption on the eservice scope in the banking industry in Cameroon with a specific focus on the
impact of e-banking on the aggregate return on asset of the Cameroonian banking
industry. Autoregressive Distributed Lag (ARDL) was adopted for estimation the
parameters of the study. The ARDL Bound test revealed that the variables had long
run relationships. Also, the ARDL estimate established that the previous year value
of ATM transactions significantly influenced the aggregated return on asset in the
current period in Cameroon. Results also indicate that the value of POS, mobile
money and web transfer transactions both in the previous or current year had direct
significant influence on the worth of the banking industry in Cameroon in the current
period. It was concluded that the e-service platforms of the Cameroonian banking
industry have significantly influenced the returns of the banks in the country.
Specifically, the dominant e-banking platforms include ATM, mobile money, POS,
and web transfers. The study recommended that the banking authorities in Cameroon
should massively encourage the use of ATM, mobile money, point of sale and web
transfer for the transactions in the banking operations and dealings which are
necessary to improve the returns of the banks in the country. Also, banking
authorities in Cameroon should ensure that many more innovations are ensured on
the application of technological platforms in the banking operations which are
necessary to improve the returns of the banks in the country.
Keywords: ARDL, E-Banking, E-Service, Technology Adoption

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