Includes CD

Includes references (86-90 p.)

'ABSTRACT There are challenges with the management of the emergency units of healthcare organizations in Nigeria; these have been observed from the high mortality rate, high level of LBE that is left before examination of the patients, low response time to acute care patients and poor turnaround time by the healthcare givers to address emergency situations. Therefore there is an urgent need to address the situation and solve the problem in the best ways possible by improving the management emergency team MET system of the healthcare organization, these was achieved by quantitative methodology application through the distribution of questionnaires, conducting interviews and personal observation of the situation, hence improving the quality and quantity of the man power which is the human resources, quality improvement by employing only qualified and well trained medical personnel, adding also to the emergency management team are police protocol officers who can give a police report immediately unconscious accident victims arrive for emergency treatment, eliminating any need for unavailable signed consent form before treatment, adding intensive training programs for MET system, emergency hotlines and ambulance assistance for patients, adequate supplies of oxygen and facilities that are up-to-date for the emergency unit. These solutions have increase the stability of the emergency unit, lower mortality rate, increase the efficiency of the team, improve response time, higher output by increasing survival rate, improving the staff efficiency and effectiveness, after which it is observed that the emergency unit is on high-performance level with good survey feedback by patients and their relatives. Keywords: Emergency, High-Performance, Management, Training, Skills, Team, Medical, Doctors, Plateau State Specialist Hospital. '