TY  - BOOK
AU  - AHMAD,NAVEED
AU  - Supervisor: YEŞİLTAŞ,Mehmet
TI  - JOB STRESS AND JOB PERFORMANCE: : EXAMINING THE MODERATED EFFECT OF EMOTIONAL INTELLIGENCE IN TEXTILES INDUSTRY IN PAKISTAN
KW  - Job Stress
KW  - Job Performance
KW  - Emotional Intelligence
N1  - Includes CD; Thesis (MBA) - CYPRUS INTERNATIONAL UNIVERSITY INSTITUTE OF GRADUATE STUDENTS AND RESEARCH Business Administration Department; Includes REFERENCES: sheets 53-69; 1; CHAPTER ONE; 1; INTRODUCTION; 1; BACKGROUND; 2; PROBLEM STATEMENT; 3; RESEARCH QUESTIONS; 3; THE AIM OF STUDY; 4; THE SIGNIFICANT OF STUDY; 6; RESEARCH MODEL; 6; RESEARCH HYPOTHESIS; 7; VARIABLE DEFINITION; 8; LITERATURE REVIEW; 8; INTRODUCTION; 10; JOB STRESS; 13; CAUSES OF JOB STRESS; 14; CONSEQUENCES OF JOB TRESS; 15; JOB STRESSORS; 18; JOB PERFORMANCE; 22; EMOTIONAL INTELLIGENCE; 25; EMOTIONAL INTELLIGENCE AND JOB PERFORMANCE; 27; EMOTIONAL INTELLIGENCE AND WORK STRESS; 29; RELATIONSHIP BETWEEN JOB STRESS, PERFORMANCE AND EMOTIONAL INTELLIGENCE; 30; EMOTIONAL INTELLIGENCE AS A MODERATOR; 34; CHAPTER THREE; 34; METHODOLOGY; 34; THE STUDY METHODOLOGY; 35; DESIGN; 35; POPULATION AND SAMPLING; 36; TYPE OF RESEARCH MODEL; 36; MEASURE; 36; MEASURE OF JOB STRESS; 37; MEASURES OF EMOTIONAL INTELLIGENCE; 37; MEASURE OF JOB PERFORMANCE; 38; CHAPTER FOUR; 38; DATA  ANALYSIS; 38; INTRODUCTION; 38; RELIABILITY TEST; 39; MEAN AND STANDARD DEVIATION; 40; BIVARIATE CORRELATION; 40; JOB STRESS AND JOB PERFORMANCE; 41; EMOTIONAL INTELLIGENCE AND JOB PERFORMANCE; 42; REGRESSION ANALYSIS; 42; THE EFFECT OF OF JOB STRESS ON JOB PERFORMANCE; 44; THE EFFECT OF EMOTIONAL INTELLIGENCE ON JOB PERFORMANCE; 45; THE MODERATOR EFFECT OF EMOTIONAL INTELLIGENCE; 48; FINDINGS; 48; RELIABILITY TEST RESULT; 48; THE EFFECT OF JOB STRESS ON JOB PERFORMANCE; 49; THE EFFECT OF EMOTIONAL INTELLIGENCE ON JOB PERFORMANCE; 49; THE INTERACTION EFFECT OF JOB PERFORMANCE; 50; CHAPTER SIX; 50; CONCLUSION, LIMITATION, RECOMMENDATION; 50; CONCLUSION; 51; LIMITATION OF STUDY; 51; RECOMMENDATION FOR FURTHER STUDIES; 70; APPENDIX; 70; QUESTIONNAIRE
N2  - ABSTRACT This research has carried out an analysis of the relationship and effect of job stress and job performance by analyzing the moderated effect of emotional intelligence among employees in a textile company in Pakistan. The population of the study is the administrative staff of the company that is equal to 500 employees. According to the sample size calculator, the researcher needs to have a sample size of 217. So the researcher has provided 300 questionnaires and distributed them by a simple random sampling method. The number of 238 questionnaires returned, which is almost 79% of the total distributed questionnaires. Out of 238 questionnaires, 23 questionnaires contain missing data and found to be redundant. So finally, 215 questionnaires are recognized valid to use for the following analysis. The study has benefited from a bivariate correlation test and regression analysis to observe the relationship and impact of stress at workplace and emotional intelligence and job performance. The moderated effect of emotional intelligence is also analyzed. The study result unveils that there is a negative significant relationship between job stress and job performance (β= -.332**, P<0.05), It means low stressed employees have higher job performance levels comparing to high job stressed employees. It is also uncovered that emotional intelligence has a positive effect on job performance (β= .179**, P<0.05). It implies that employees with high emotional intelligence shows higher performance levels. Moreover, emotional intelligence moderates the relationship (β= .093**, P<0.05). It signifies high emotional intelligence facilitates maintaining the level of job performance in a high job stressed environment. Keywords: Job Stress, Job Performance, Emotional Intelligence
ER  -