THE EFFECT OF ORGANIZATIONAL COMMITMENT AND ORGANIZATIONAL LEARNING ON PERCEIVED ORGANIZATIONAL PERFORMANCE: CASE STUDY OF MTN ADAMAWA STATE, NIGERIA/
Mustapha Ibrahim Suleiman; Supervisor: Murad Abdurahman BEIN
- VII, 94 sheets; figures, tables, 30.56 cm CD.
Thesis (MBA) - CYPRUS INTERNATIONAL UNIVERSITY INSTITUTE OF GRADUATE STUDIES AND RESEARCH DEPARTMENT OF BUSINESS ADMINISTRATION
Includes bibliography sheets 67-91
CHAPTER ONE :INTRODUCTION 1 BACKGROUND OF THE STUDY 1 PROBLEM STATEMENT 5 AIM OF STUDY 6 RESEARCH HYPOTHESIS 7 SIGNIFICANCE OF STUDY 8 STRUCTURE OF THESIS 8 CHAPTER TWO:LITERATURE REVIEW 10 ORGANIZATIONAL LEARNING 10 ORGANIZATIONAL COMMITMENT 18 PERCEIVED ORGANIZATIONAL PERFORMANCE 29 CHAPTER THREE: METHODOLOGY 37 BRIEF HISTORY ABOUT THE COMPANY 37 ADAMAWA STATE,NIGERIA 38 UNIVERSE AND SAMPLE OF THE STUDY 38 RESEARCH DESIGN 39 CHAPTER FOUR: RESULT AND FINDINGS 42 INTRODUCTION 42 CROBACH ALPHA RELIABILITY TEST 43 GENERAL DEMOGRAPHIC STATISTICS 44 DEMOGRAPHIC ON AGE 44 DEMOGRAPHIC ON GENDER 45 DEMOGRAPHIC ON MARITAL STATUS 46 DEMOGRAPHIC ON JOB TENURE 46 DEMOGRAPHIC ON LEVEL OF EDUCATION 47 DEMOGRAPHIC ON DEPARTMENT 48 SAMPLE T-TEST 49 INDEPENDENT SAMPLE T-TEST FOR GENDER 49 INDEPENDENT SAMPLE T-TEST FOR MARITAL STATUS 50 ONE WAY ANOVA 51 ONE WAY ANOVA FOR AGE AND POP 51 ONE WAY ANOVA FOR TENURE AND POP 52 ONE WAY ANOVA LEVEL OF EDUCATION AND POP 53 ONE WAY ANOVA FOR DEPARTMENT 53 CORRELATION ANALYSIS 54 CORRELATION ANALYSIS FOR ORGANIZATIONAL COMMITMENT AND POP 54 CORRELATION ANALYSIS FOR ORGANIZATIONAL LEARNING AND POP 55 REGRESSION ANALYSIS 56 REGRESSION TEST ASSUMPTIONS 57 CHAPTER FIVE: CONCLUSION 62 MAIN FINDING , DISCUSSION AND CONCLUSION 62 LIMITATION OF STUDY 64 RECOMMENDATION FOR FURTHER STUDIES 65 REFERENCES 66 APPENDIX 91
ABSTRACT This research examines how organizational commitment and organizational learning both affects perceived organizational performance. This study will apply a tripartite approach by measuring the effect of organizational commitment on organizational learning, the effect of organizational commitment on perceived organizational performance, and lastly, the effect of organizational learning on perceived organizational performance. This study applied a simple and a random sample technique with regards to the process of data collection. The study made use of questionnaires and these questionnaires were derived from past studies and distributed to MTN staffs in the Adamawa region of Nigeria. The main finding of the research revealed that organizational commitment and organizational learning have positive impact on perceived organizational performance. Key Words: Organizational Commitment, Organizational Learning and Perceived organizational performance
Business enterprises, Foreign Business enterprises