SUCCESSFUL IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN LNG SECTOR AT SULTANATE OF OMAN /
ABDUL MOHSIN SAID AL-MARHOOBI; SUPERVISOR: ASSIST. PROF. DR. HASAN RÜSTEMOĞLU
- 214 sheets; 31 cm. Includes CD
Thesis (DBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department
Includes bibliography (sheets 191-214)
ABSTRACT This research looks at the challenges and opportunities of implementing successful Total Quality Management (TQM) and best practices at Liquefied Natural Gas (LNG) sector in Sultanate of Oman country, which is a fundamentally promising sector in Oman and considered the first contributor to Omani GDP after Oil sector and one of the main contributors in developing local community in general. By illustration from this research which is principally targeting the challenges of LNG sector on one hand and on the other side management system requirements risk and opportunities, eventually this study would outline a strategy to develop the LNG business in Sultanate of Oman and list down some recommendations which might support the overall LNG business strategies. This study will investigate the effective implementation of total quality management system by using Oman LNG as a case study and following both an empirical methodology and a theoretical methodology. Based on the comprehensive literature review of similar study for last decades from different fields and based on outcome from online questioner; this study will provide better understating of total quality management system perspectives and will examine the effect of those prospectives in the effectiveness and strategic implementation of the system in Oman LNG business at both locations Head office at Muscat and the factory at Sur. Oman LNG has number of unique resources but the effect of these resources on the effective implementation of total quality management system has yet measured, by following Resource Based View – RBV concept and conceptualized existing Oman LNG quality management framework this study will yield the complicity of relationships of quality management practices and firm performance (FP). Basically Oman LNG exiting quality management framework consists of two constructs, first is Technical Quality Resources (TQ) and second is Behavioral Quality Resources (BQ); this study for first time explore the association relationship of BQ, TQ and FP in LNG sector.
Management--Dissertations, Academic Performance--Dissertations, Academic Total quality management--Dissertations, Academic