Al-Marhoobi, Abdul Mohsin Said

SUCCESSFUL IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN LNG SECTOR AT SULTANATE OF OMAN / ABDUL MOHSIN SAID AL-MARHOOBI; SUPERVISOR: ASSIST. PROF. DR. HASAN RÜSTEMOĞLU - 214 sheets; 31 cm. Includes CD

Thesis (DBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department

Includes bibliography (sheets 191-214)

ABSTRACT
This research looks at the challenges and opportunities of implementing successful Total
Quality Management (TQM) and best practices at Liquefied Natural Gas (LNG) sector in
Sultanate of Oman country, which is a fundamentally promising sector in Oman and
considered the first contributor to Omani GDP after Oil sector and one of the main
contributors in developing local community in general. By illustration from this research
which is principally targeting the challenges of LNG sector on one hand and on the other
side management system requirements risk and opportunities, eventually this study would
outline a strategy to develop the LNG business in Sultanate of Oman and list down some
recommendations which might support the overall LNG business strategies. This study
will investigate the effective implementation of total quality management system by using
Oman LNG as a case study and following both an empirical methodology and a theoretical
methodology. Based on the comprehensive literature review of similar study for last
decades from different fields and based on outcome from online questioner; this study will
provide better understating of total quality management system perspectives and will
examine the effect of those prospectives in the effectiveness and strategic implementation
of the system in Oman LNG business at both locations Head office at Muscat and the
factory at Sur. Oman LNG has number of unique resources but the effect of these
resources on the effective implementation of total quality management system has yet
measured, by following Resource Based View – RBV concept and conceptualized existing
Oman LNG quality management framework this study will yield the complicity of
relationships of quality management practices and firm performance (FP). Basically
Oman LNG exiting quality management framework consists of two constructs, first is
Technical Quality Resources (TQ) and second is Behavioral Quality Resources (BQ); this
study for first time explore the association relationship of BQ, TQ and FP in LNG sector.


Management--Dissertations, Academic
Performance--Dissertations, Academic
Total quality management--Dissertations, Academic