Adigun, Olajide Babatunde <br/><br/>
THE ROLE OF COMMUNICATION AND KNOWLEDGE-SHARING PATTERNS IN TEAM-BUILDING PROCESS AND TEAM EFFECTIVENESS / 
OLAJIDE BABATUNDE ADIGUN; SUPERVISOR: PROF. DR. SIRIN ATAKUN DUMAN 
 - 73 sheets;  31 cm.  Includes CD 
<br/><br/>Thesis (MBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department 
<br/><br/>Includes bibliography (sheets 62-73) 
<br/><br/> ABSTRACT<br/>The study aims to provide a detailed understanding on the role of communication and <br/>knowledge-sharing patterns on team-building and effectiveness. The study also aims <br/>to reveal the communication patterns and knowledge-sharing preferences of the <br/>participants. In addition, the study aims to understand how participants evaluate the <br/>role of communication and knowledge-sharing patterns of the organization on the <br/>team-building process along with team effectiveness. Furthermore, the study aims to <br/>reveal how working in teams contributes to organizational success. This study <br/>utilizes a qualitative methodology and study data collected with open-ended <br/>interview questions. A web-based questionnaire was administered to the study <br/>participants. Non-random, convenience sampling was used where the researcher <br/>selected the participants based on their availability. A total of 40 participants were<br/>selected from financial institutions, institutions of learning (tertiary and secondary), <br/>the telecommunication sector, petroleum sector non-governmental organizations, and <br/>the hospitality industry. Collected data were analyzed with content analysis which is <br/>conducted based on categorizing the textual data to identify patterns and themes. The <br/>study revealed the communication and knowledge-sharing patterns and their role in <br/>the team-building process and team effectiveness through coding the textual data and <br/>identifying main themes and major theme categories. The findings have <br/>demonstrated two significant points about the role of communication and <br/>knowledge-sharing patterns on the team-building process and team effectiveness. <br/>First, it shows that effective communication and knowledge-sharing patterns in the <br/>team-building process should be enforced entirely in every project-based <br/>organization so that it can be integrated as one of the necessary standards and values <br/>of the corporate culture of the institutions. Second, it divulges the factors of flexible <br/>skills such as communication skills, the capacity to handle crises and difficulties in <br/>the workplace, and the attributes of communication and knowledge-sharingamongst <br/>workers should be checked. Findings of the thesis are seen as the promotion of good <br/>services, the value of the services, customer satisfaction, fast and efficient delivery of <br/>goods and services through the use of communication skills and knowledgesharingto promote team-building, and team effectiveness in the achievement of goals <br/>in PBOs (Project-Based Organizations). It also builds relationship and bond among <br/>team members aside work-related relationship. It also improves specialization <br/>through delegation of task that are convienent to the knowledge areas of team <br/>members.<br/>Keywords: Content Analysis, Knowledge-sharing, Organizational communication, <br/>Team-building, Team effectiveness 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Content analysis (Communication)--Dissertations, Academic<br/>Communication in organizations--Dissertations, Academic<br/>Teams in the workplace--Dissertations, Academic