THE IMPACT OF TRANSFORMATIONAL AND TRANSACTIONAL LEADERSHIP ON EMPLOYEE JOB SATISFACTION IN ABUJA RESTAURANTS /
CHRISTOPHER CHUKWUEMEKA CLEMENT; SUPERVISOR: PROF. DR. TARIK ATAN
- 58 sheets; 31 cm. Includes CD
Thesis (MBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department
Includes bibliography (sheets 50-55)
ABSTRACT The importance of high-performing employees cannot be overstated in any business organization, which puts pressure on them to create a supportive atmosphere by ensuring that elements like leadership style motivate employees to perform and provide their best work. Some of the detrimental elements impacting the performance of employees in Nigeria include inappropriate leadership and a lack of enthusiasm. Corporations are always in search of great leaders that can guide them to success. Due to the fact that organizations are attempting to uncover the traits and behaviors associated with the finest leaders, a lot of work has been put into learning how they function. However, both transactional and transformative leadership will be considered for the study. The study examined the level and occurrence of transactional and transformative leadership styles as well as their effects on job satisfaction among Abuja restaurants' staff members. 172 questionnaires were collected from 200 distributed questionnaires as part of a descriptive survey. The statistical techniques adopted for this study are inferential and descriptive techniques. The relationship between leadership styles and employee job satisfaction was evaluated using Pearson correlation. While regression analysis was utilized to compare how the leadership style affected the job satisfaction of the workforce. According to the study's findings, managers and supervisors at restaurants in Abuja tend to practice transformational leadership more frequently than transactional leadership. The use of transactional leadership style had a weak negative correlation with employee job satisfaction, whereas the use of transformational leadership style had a high positive correlation with employee job satisfaction. Finally, it was discovered that compared to transactional leadership, transformational leadership had a stronger influence on employees' work satisfaction. But not only that is statistically significant unlike transactional leadership styles that is not statistically significant. This result implies that managers in Abuja restaurants Nigeria, should focus on values of their staff and assist them in aligning their values with that of the organization because transformational leaders motivate their subordinate to accomplish more. Also, by understanding the effect of transformational leadership styles initiative on these results, transformational leaders can impact worker conduct with the goal that the way of behaving emphatically affects the organization. Keywords: Employee job satisfaction; Leadership style; Transactional leadership; Transformational leadership.