TY  - BOOK
AU  - Sunganeyi,Akim
AU  - Yeşilada,Figen
TI  - ANALYSING IMPACTS OF COVID-19 PANDEMIC ON FINANCIAL INDUSTRY IN ZIMBABWE
PY  - 2023///
KW  - Crisis management
KW  - Dissertations, Academic
KW  - Covid-19 (Diseases)
KW  - Communication in organizations
N1  - Thesis (MBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department; Includes bibliography (sheets 70-79)
N2  - ABSTRACT
The central themes of this paper are Covid-19 pandemic crisis, crisis management and 
organisational communication. The underlying drive of this research is to find the 
relationship between the themes, the main objective is to study the impact of corona 
virus to financial industry and how organisations will cope using crisis management 
and the role of organisational communication in crisis management. Drawing 
respondents from thirty leading financial institutions in Zimbabwe, the study uses a 
self-administered interview schedule and adopts the qualitative research design.
Respondents were prompted to provide lengthy explanations of how their knowledge 
of crisis management has aided them in addressing pandemic crises like Covid-19. 
This has always been a crucial component of crisis management preparation. In a crisis 
where physical distance is essential to the crisis ending, its significance has multiplied 
tenfold. The study conclude that communication was crucial, particularly during the 
initial detachment of Covid-19. In addition the businesses needed to put their 
employees' health and welfare first challenges identified range from managing the 
legal tender and interchange ability to methodizing working routine, dropping profits 
and staff well-being. There are also pressures on financial institutions notably, the rise 
of fintech within the sector to serve customer needs. Even though the pandemic has a 
terrible negative impact.
Keywords: Crisis management, Covid-19 pandemic, Organisational communication
ER  -