TY  - BOOK
AU  - Kalimira,Amani Marcelin
AU  - Agoyi,Mary
TI  - THE IMPACT OF INFORMATION SYSTEMS ON ORGANIZATIONAL PERFORMANCE
PY  - 2023///
KW  - Decision making
KW  - Dissertations, Academic
KW  - Information technology
KW  - Consumer satisfaction
N1  - Thesis (MSc) - Cyprus International University. Institute of Graduate Studies and Research Management Information Systems Department; Includes bibliography (sheets 44-52)
N2  - ABSTRACT
Scientific research on the impact of information systems on organizational 
performance has advanced rapidly over time. Information systems are designed to 
increase the flow of information throughout an organization at all levels, including 
enabling a set of data to reach the intended receiver in the appropriate format at the 
appropriate time, resulting in a positive and helpful contribution to the organization. 
As the heart does in our body, the information system (IS) serves the same purpose in 
an organization. In reality, neither a major nor a small business or organization can 
compete without an information system.
This study aims to investigate the impact of information systems on organizational 
performance. The research was carried out at Goma, Democratic Republic of the 
Congo. The study employed a survey method, and 356 information system end users 
from various organizations participated. The research data were analyzed using 
SMART PLS and SPSS software, and the findings revealed that information systems 
improve organizational performance.
Keywords: Decision Making, Information Systems, Organisation Performance, User 
Satisfaction
ER  -