TY - BOOK AU - Zahoor,Hassan AU - Yeşiltaş,Mehmet TI - THE MODERATING ROLE OF GENDER IN TASK CONFLICT AND RELATIONSHIP CONFLICT AMONG WHITE-COLLAR EMPLOYEES PY - 2023/// KW - Associations, institutions, etc KW - Dissertations, Academic KW - Cyprus, Northern KW - Men KW - Women N1 - Thesis (MBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department; Includes bibliography (sheets 52-59) N2 - ABSTRACT This study analyzed the moderating role of gender in task conflict and relationship conflict among white-collar employees at seven business organizations in the Turkish Republic of Northern Cyprus. The results of the analysis showed that when men are involved in task conflict, it does not lead to relationship conflict. However, when women are involved in task conflict, it does lead to relationship conflict. These findings are the exact opposite of our hypothesis, which stated that men would be experience relationship conflict as a result of task conflict, while women would not. These findings are consistent with the work of Maslach and colleagues (2001), who discovered that women and girls routinely outperform men on tests of emotional exhaustion. On the other hand, males are more likely to show signs of depersonalization than females. Gender role theory provides an explanation for these disparities by postulating that women are taught to reveal their emotions and are therefore more inclined to express them when they are feeling emotionally and physically exhausted. However, men are conditioned to hide their emotions, so they are more inclined to shut down and retreat when under pressure. In sum, the findings stress the need to account for gender differences when studying the nexus between task conflict and relationship conflict. It is clear that men and women may respond differently to and cope with task conflict and it must be considered when adopting conflict management strategies. Keywords: Gender, Men, Organizations Task Conflict, Women, Workplace ER -