TY  - BOOK
AU  - Kaplan,Robert S.
AU  - Norton,David P.
TI  - The BALANCED SCORECARD
SN  - 0875846513
U1  - 658.4012 
PY  - 1996///
CY  - BOSTON
PB  - HARVARD BUSINESS SCHOOL PRESS
KW  - Industrial productivity
KW  - Measurement
KW  - Strategic planning
KW  - Organizational effectiveness
KW  - Evaluation
ER  -