EFFECT OF MASLACH’S THREE DIMENSIONS OF  BURNOUT ON JOB SATISFACTION IN THE  NIGERIAN BANKING SECTOR / 
KABIRAT ADEOLA EWEJE; SUPERVISOR: Dr. HOMAYOUN PASHA SAFAVI 
 - viii, 65 sheets;  31 cm.  1 CD-ROM 
<br/><br/>Thesis (MBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department 
<br/><br/>Includes bibliography (sheets 50-62) 
<br/><br/> ABSTRACT<br/>Job burnout remains a persistent problem that continues to threaten the wellbeing and <br/>efficiency of organization employees. Considering the chaotic and demanding <br/>environment of the banking sector, this study therefore aims to evaluate the effect of <br/>Maslach’s dimensions; depersonalization, depersonalization and emotional exhaustion <br/>on job satisfaction in the Nigerian banking sector. Three hundred and eighty five (385) <br/>responses were collected from Nigerian bank employees who were selected through <br/>snowball sampling technique. Correlation, linear regression analysis and hypothesis <br/>testing was used to test the relationship between depersonalization, personal <br/>accomplishment, emotional exhaustion and job satisfaction. The study found a <br/>negative correlation between the emotional exhaustion and depersonalization with Job <br/>satisfaction. Personal accomplishment on the other hand positively correlates with job <br/>satisfaction. Therefore, bank human resource managers must endeavor to boost <br/>employees personal accomplishment through a reward and benefit model while <br/>ensuring that the emotional exhaustion and depersonalization of the employees are <br/>kept at a minimal in order to ensure a happy work environment.<br/>Keywords: Burnout, Depersonalization, Emotional Exhaustion, Job Satisfaction, <br/>Personal Accomplishment. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Depersonalization--Dissertations, Academic<br/> Job satisfaction --Dissertations, Academic<br/>Success --Dissertations, Academic