THE RELATIONSHIP BETWEEN MOTIVATION AND EMPLOYEES PERFORMANCE IN AN ORGANIZATION /
A CASE OF SUNEX FINANCE (CAMEROON)
ANNE MAIRE CHI MAMBO; SUPERVISOR: ASSOC.PROF. DR. DEMET BETON KALMAZ
- viii, 63 sheets; 31 cm. 1 CD-ROM
Thesis (MBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department
Includes bibliography (sheets 57-62)
ABSTRACT This research highlights the relationship that exists between motivation and employee’s performance and how it impacts the performance of an employee in the Organization. For the purpose of employee performance samples of respondents are selected. Motivational factors like salary increment helps to strengthen employees’ performance, resolve problems affecting employees output quickly and effectively, leads to greater levels of productivity and creativity, improves commitment and communication, reduces absenteeism and turnover, leads to collaboration, innovations and new ideas and leads to effective interaction with customers and other stakeholders. Questions are selected and put in a well-designed questionnaire consisting of a 4 point rating scale, Factor Analysis is used to reflect crucial factors that are responsible for the motivation of employees. Findings indicates that motivation plays a great role in directing employee’s emotion towards performance. However, data was collected from employees of the same organization and therefore lack the opportunity to make comparison. A great limitation was the researcher’s dependency on self-disclose data which lack full study of respondent personality and characteristics as regards to their performance. It is recommended that managers should set clear policies, communicate this policies to subordinates as well as reward employees who maintain the set policy. Managers should provide an anonymous suggestion box within the organization, this will help subordinate present their suggestions for company growth with no fear of being sanctioned. Keywords: Creativity: Employees Performance: Factor Analysis: Interaction: Motivation.