Omar, Ahmed Sherzad

DIGITALIZATION OF GOVERNANCE DURING COVID-19 AND WHAT ARE THE MAIN INCLUSION FOR E-GOVERNMENT BROUGHT BY COVID-19 CRISIS? CASE STUDY OF NORTH OF IRAQ / AHMED SHERZAD OMAR; SUPERVISOR: ASSOC. PROF. DR. TOLGAY KARANFÄ°LLER - vii, 95 sheets : tables ; 30 cm. 1 CD ROM

Thesis (MSc) - Cyprus International University. Institute of Graduate Studies and Research Management Information Systems Department

Includes References (sheets 76-91)

ABSTRACT
In this case study, which focuses on the North of Iraq, the effect of the COVID-19 epidemic on e-government operations was examined using a questionnaire. The adoption of digital technology by the government in reaction to the crisis, the difficulties encountered, and the success of e-government policies are the particular focus of this study. A thorough examination of the North of Iraq's experience yields insightful information, emphasizing the revolutionary potential of digitization in crisis-related government. However, the analysis revealed that technology factor had the most significant positive effect on the efficiency of e-government followed by resources and people. By presenting the elements that will have a significant impact on e-government in this study, we have made it easier for the government to advance e-government within its institutions and offices.
Keywords: COVID-19, Crisis, Digitalization, Digital technologies, E-government, Governance, North of Iraq, People, Resources, Technology.


Management Information Systems--Dissertations, Academic