Oladotun, Kolawole Julius

Motivational factors of Cyprus Life Hospital Staff, North Cyprus Kolawole Julius Oladotun; Supervisor: Ali Öztüren - Nicosia Cyprus International University 2012 - 137 p. fig. graph. 30.5 cm

Includes appendixes (125-137 p.) Includes references (109-124 p.)

CHAPTER 1 10 INTRODUCTION 10 NORTH CYPRUS HEALTH SECTOR 10 BACKGROUND OF THE PROBLEM 11 STATEMENT OF THE PROBLEM 11 PURPOSE OF THE STUDY 13 RESEARCH QUESTİONS 13 RESEARCH OBJECTİVES 14 RESEARCH HYPOTHESIS 14 SIGNIFICANCE OF THE STUDY 18 DEFINITION OF TERMS 19 OVERVIEW OF THE STUDY 20 CHAPTER 2 22 MOTIVATION 22 WORK MOTIVATION 23 EMPLOYEE MOTIVATION 25 MOTIVATIONAL THEROIES 26 The Content Theories of Motivation 27 The process Therories 42 MOTIVATION, CULTURE AND CHANGE 49 JOB SATISFACTION 52 Definition of Job Satisfaction 53 JOB SATISFACTION DIMENSIONS 54 Indıvıdual Varıables 56 Organization Variables 63 STRESS 70 JOB SECURITY 71 CHAPTER 3 73 RESEARCH METHODOLOGY 73 INTRODUCTION 73 RESEARCH DESIGN 77 INSTRUMENTATION 77 Reliability& Validity of the Survey Instrument 78 Demographic Questionnaire 79 Job Satisfaction Survey Instrument 79 POPULATION 80 Sample 81 STATISTICAL TECHNIQUES 81 CHAPTER 4 83 FINDINGS 83 INTRODUCTION 83 DEMOGRAPHICAL DATA REPRESENTATION 83 INFERENTIAL STATISTICS 89 Hierarchical Regression 89 Hygiene and Motivator Factors 91 RESEARCH QUESTIONS 92 Research Questions 1 92 Resaecrh Question 2 95 Research Question 3 98 Research Question 4 99 CHAPTER 5 100 DISCUSSION,RECCOMENDATIONS, CONCLUSION 100 INTRODUCTION 100 DISCUSSION 100 Emphasis on The Factors Relatıng to Job Satisfactıon From the Study 103 RECOMMENDATION 105 LIMITATIONS OF THE STUDY 107 CONCLUSION 108 REFERENCES 108

'Abstract Health Care industry is a people-centered industry with respect to the patients whom affectionate service is rendered to and the staff that delivers the exceptional service. It is important for a service oriented organization to know and understand the motivation needs of its employees since employee motivation is a significant element of health system' performance. Providing a motivating environment for employees becomes more important in the health-care system in our world today. This quantitative study helps to increase our awareness and knowledge of the influencing motivational attributes of major private hospital staff in North Cyprus. It is an aspect of negligence having little research done on what motivates the private health sector employees in North Cyprus. It helps to examine the motivational factors that Cyprus Life Hospital employees take important to their job satisfaction. Knowing each individual employee and what motivates him or her has becomes of necessity for the health service organizations management to function productively to the employees and patients altogether. The employees constitute varying demographical characteristics with one different to the other in age, gender, race, culture and possess unique education level. Frederick Herzberg's motivation-hygiene theory was used as the theoretical framework for this study. Herzberg, Mausner & Snyderman (1959) state that there were two sets of factors that influenced job satisfaction and job dissatisfaction. These unique individual factors are paramount to the job environment. One hundred and fifty (150) questionnaires were distributed to all the staff of the hospital; doctor, nurses, therapeutic staff, diagnostic staff, administrative and support staffs in Cyprus Life Hospital, North Cyprus. The statistical analysis utilized for this study is correlation analysis and hierarchical multiple regression analysis to examine the relationships of multiple factors to job satisfaction and used as the theoretical framework. The result shows that Herzberg two-factor theory: the 'motivator' and 'hygiene' have impact in influencing the job satisfaction level of the hospital staff; they are not enough predictors of job satisfaction, except for connectedness to the organization. Furthermore, the demographics are not effective contributors to job satisfaction too. Keywords: Motivation, Intrinsic Factors, Extrinsic Factors, Employees, Job Satisfaction '


Intrinsic factors
İçsel faktörler
Job satisfaction
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