AU - Dönmez,Adnan Burak AU - Supervisor: Saracel, Nüket TI - A research on the satisfaction status and the expectation levels of the beneficiaries of the services provided by e-human resources consulting companies in Turkey PY - 2013/// CY - Nicosia PB - Cyprus International University KW - E-İşe alım KW - E-Recruitment KW - E-İnsan kaynakları KW - E-Human resources N1 - Includes CD; Includes references (78-86 p.); 1; INTRODUCTION; 3; SERVICES OFFERED IN ELECTRONIC FORM; 3; IN GENERAL; 3; ACORDING TO THE TYPES OF SERVICES; 3; E-GOVERNMENT; 4; Definitions of E-Government Portal; 4; E-Governement Portal Services; 5; Amenities Provided by E-Government Portal; 6; E-Commerce; 6; Definition of E-Commerce; 7; Causes of E-Commerce; 8; Types of E-Commerce; 9; B2B 'Business to Business'; 10; B2C 'Business to Customer'; 11; C2C 'Customer to Customer'; 11; E- Commerce between Citizen and Government Organizations and Institutions; 11; E-Commerce between Enterprises and Government Organizations and Institutions; 11; THE CONCEPT OF SOCIAL MEDIA; 11; The Definition and Features of Social Media; 16; Social Media Components; 16; Blogs; 18; TWITTER; 20; Wikis; 21; ELECTRONIC LEARNING (E-LEARNING); 21; Definition of Elşectronic Learning; 26; HUMAN RESOURCES MANAGEMENT AND E-HUMAN RESOURCES; 26; THEORETICAL FOUNDATIONS; 26; Human Resources; 26; Human Resources Management; 34; Developments of Human Resources Management; 37; ELECTRONIC HUMAN RESOURCES MANAGEMENT; 37; The Concept and Scope of Human Resources Management; 38; Electronic Human Resource Management Objectives; 39; Electronic Human Resources Stages; 39; Information Sharing; 39; Creating Database; 40; Basic Human Resources Operations; 40; Complex Human Resources Operations; 40; Network-Based Human Resources Operations; 40; Electronics Human Resource Management Benefits; 43; SERVICES OF ELECTRONIC HUMAN RESOURCES; 44; ELECTRONICS HUMAN RESOURCES SREVICES; 44; Electronics Humans Resources Planning; 44; Electronics Recruitment; 46; Electronics Performance Evaluation; 46; E-HUMAN RESOURCES SITES AND THEIR OFFER OF SERVICES; 48; Popular Human Resources Websites in Turkey and World; 48; Human Resource Website in Turkey; 48; Kariyer.net; 49; Yenibiris.com; 50; Secretcv.com; 50; Tekadres.com; 51; Koc Career(Koç Kariyer); 52; A RESEARCH ON THE SATISFACTION STATUS AND THE EXPECTATION LEVELS OF THE BENEFICIARIES OF THE SERVICES PROVIDED BY E-HUMAN RESOURCES CONSULTING COMPANIES IN TURKEY; 52; PURPOSE OF THE RESEARCH; 52; LIMITATIONS OF THE RESEARCH; 52; RESEARCH METHODOLOGY; 52; Overview of the Research; 52; The Survey Sample of the Research; 53; Research Data Collcetion; 53; Evaluation of the Research Data; 54; Research Questions; 55; Personal Information of the study's Participants; 59; Evaluation of Research Findings; 73; CONCLUSION; 78; REFERENCES; 87; THESIS SURVEY N2 - 'Abstract The interent technology which has started to live in its golden age in 21st century has led to important improvement in business environment as well as the contributions to humanity in many areas. E-human resources which is applied on interent appears to be one of the most common practices in this area. In this context, on one hand, job application, opportunities of appropriaye facilities for personal development and interviews became possible to be applied through interent and on the order hand a new line of business is engendered as a result. E-human resources consulting servise forms this new line of business. In Turkey as wel as some other countries, the number of companies offering this kind of services and the variety of the services offered ar rapidly increasing. In this study, the satisfaction status and the expectations levels of the benrficiaries of the services provided by E-human resources consulting companies were being examined. Key words:E-human resource, E-human resource websites, E-recruitment. Özet 21. yüzılda altın çağını yaşamaya başlayan internet teknolojisi pek çok alanda insanlığa sağladığı katkıların yanısıra iş hayatında da önemli yeniliklere yol açmıştır. Bu konudaki en yaygın uygulamalardan birinin internet üzerinden yürütülmeye başlanan E-ınsan kaynakları olduğu görümektedır. Bu bağlamda bır taraftan internet üzerinden iş başvurularının yapılması, bireylere kişisel gelişime uygun imkanların sağlanması ve mülakatların internet üzerine taşınması mümkün hale gelir iken, diğer taraftan da yeni bir iş alanı doğmuş bulunmaktadır.E-ınsan kaynakları danışmanlık hızmeti, bu yeni iş alanını oloşturmaktadır. Diğer bazı ülkelerde oldugu gibi, Türkiye\'de de bu tür hizmeti veren şirket sayısı ve sunduğu hizmet hızla artmaktadır. Bu çalışmada, Türkiye\'de E-Insan kaynakları danışmanlık şirketlerinin sunduğu hizmetlerden yararlananların memnuniyet durumu ve beklenti düzeyleri incelenmeye çalışılmıştır. Anahtar sözcükler: E-İnsan kaynakları, E-İnsan kaynakları siteler., E-İşe alım. ' ER -