AU - Aguta,Ugonna I. AU - Supervisor: Balcıoğlu, Hasret TI - The impact of human resource management on organizational performance: Case study of private banks in TRNC PY - 2013/// CY - Nicosia PB - Cyprus International University KW - TRNC Private banks KW - KKTC Özel bankalar KW - Organizational commitment KW - Örgütsel bağlılık N1 - Includes references (75-78 p.); CHAPTER 1; 1; LITERATURE REVIEW; 8; Human Resource (HR) and Human Resource Managament (HRM); 10; Strategic Human Resource Management; 11; Job Satisfaction; 12; Organizational Commitment; 14; Motivation; 14; Training and Development; 17; Recruitment and Selection; 19; Compensation; 21; Performance Evaluation; 22; Promotional Practices; 24; Chapter 3; 24; Research Methodology; 24; Research Questions; 25; Access to Participants; 25; Study Area; 26; Population; 27; Sample Size; 27; Data Collection Method; 27; Questionnaire; 28; Mode of Questionnaire Developments; 28; Structure of The Questionnaire; 28; Measurements of Organizational(Banks' Performance); 29; Measurements of HR practices; 29; Translation; 30; CHAPTER 4; 30; Data Presentation and Analysis of General Information; 30; Presentation of General Information; 30; Marital status; 31; Marital Status; 32; Gender Distribution of Employees; 32; Sex; 32; Sex; 33; Designation of Employee; 33; Designation; 34; Designation; 35; Number of Years employee has served in the Bank; 35; Number of Years; 36; Number of Years Put in; 37; Age Distribution of Respondents; 37; Age Group; 37; Age of Respondents; 38; Educational Qualification of Respondents; 38; Educational Level; 39; Qualificational of Repondents; 41; Repondents of Perceptional of Work Condition; 41; Description Statistics for Regression to Determine Significant Correlation Between Variable(x)Number of Years Put in and (y) My Work Conditions are Good; 41; Model Summary for Regression to Determine Signifıcant Correlation Between Variable (x) Number of Years Put in and (y) My work Conditions are Good; 42; Coefficient Summary to Determine the Significant Correlation Between Variable(x)Number of Years Put in and (y) My Work Conditions are Good; 42; Graph 1 Dependent Varibale: Number of Years Put in; 43; The Recruitment and Selection Processes in the Organizational are Impartial; 43; Descriptive statistics for regression to determine significant correlation between variable (x) Number of Years Put in and (y) The Recruitment and Selection Processes in this Organization are Impartial; 43; Model Summary for Regression to Determine significant correlation Between Variable (x) Number of Years Put in and (y) The Recruitment and Selection Processes in this Organization are Impartial; 44; Coefficient Summary to Determine the Significant Corelation Between Variable (x) Number of Years Put in and (y) The Recruitment and Selection Processes In This Organization are Impartial; 44; Graph 2 Dependent Variable: Number of Years Put in; 45; All Appointment in this Organization are Based on Merit; 45; Descriptive Statistics for Regression to Determine Significant Correlation Between Variable (x) Number of Years Put in and (y) All Appointment In This Organization are Based On Merit; 46; Dependent Varibale: Number of Years Put in; 47; The Organization has Provided Me with Training Opportunities Enabling Me to Extend My Range of Skill and Abilities; 47; Descriptive Statistics for Regression to Determine Significant Correlation Between Varibale (x) Number of Years Put in and (y) This Organization has Provided Me with Traning Opportunities Enabling Me to Extend My Range of Skills and Abilities; 47; Model Summary for Regression to Determines Significant Correlation Between Variable (x) Number of Years Put in and (y) This Organization has Provided Me with Traning Opportunities Enabling Me to Extend My Range of Skills and Abilities; 48; Coefficient for Regression to Determines Signicant Correlation Between(x) Number of Years Put in and (y) This Organization has Provided me with Traning Opportunities Enabling Me to Extend My Range of Skills and Abilities; 49; Graph 4 Depandent Varibale: Number of Years Put in; 49; This Oragnization is Committed to Training and Development of its Employees; 49; Descripive Statistics for Regression to Determines Significant Correlation Between Variable (x)Age of Respondent and (y) This Organization is Commited to the traning and Development of its Employees; 50; Model Summary for Regression to Determine Significant Correlation Between Variable (x) Age of Respondent and (y) This Organization is Committed to Tranning and Development of its Employees; 50; Coefficient for Regression to Determine Significant Correlation Between Variable (x)Age of Respondent and (y) This organization is Committed to the Training and Development of its Employees; 51; Graph 5 Dependent Variable : Age of Respondents; 52; My Salary/Wage is Fair Considering what Other People are Paid; 52; Descriptive Statistics for Regression to Determine Significant Correlation Between Varibale(x) Age of Respondent and (y) My Salary/Wage is Fair Considering what Other People are Paid; 52; Model Summary for Regression to Determine Significant Correlation Between Variable (x) Age of Respondent and (y) My Salay /Wage is Fair Considering what Other People are Paid; 53; Coefficient for Regression to Determine Significant Correlation Between Variable (x) Age of Respondent and (y) My Salary /Wage is Fair Considering what other People are Paid; 54; Graph 6 Dependent Variable : Age of Repondent; 54; The Amount of Support and Guidance I Recieve from My Supervisor is Worthwhile; 54; Descriptive Statistics for Regression to Determine Significant Correlation Between Varibale (x) Age of Respondents and (y) The Amount of Support and Guidance I Receive From My Supervisor is Worth while; 55; Model Summary for Regression to Determines Significant Correlation Between Variable(x) Age of Respondents and (y) The Amount of Support and Guidance I Receive From My Supervisor is Worth While; 55; Dependent Variable: Age of Respondent; 57; The Amount of Independent Thought and Action I can Exercise on My Job is Fair; 57; Descriptive Statisstics for Regression to Determines Significant Correlation Between Variable (x )Age of Respondent and (y) The Amount of Independent Thought and Action I can Exercise on My Job is Fair; 58; Coefficients for Regression to Determine Significant Correlation Between Variable(x) Age of Repondent and (y) The Amount of Independent Thought and Action I can Exercise on My Job is Fair; 58; Dependent Varibale: Age of Respondents; 59; The Overall Quality of Supervision I Receive in My Work is Fair; 59; Descriptive Statistics for Regression to Determine Significant Correlation Between Varible (x) Age of Respondents and (y) The Overall Quality of Supervision I Receive in My work is Fair; 59; Model Summary for Regression to Determine Significant Correlation Between Variable (x) Age of Respondent and (y) The Overall Quality of Supervision I Receive in My Work is Fair; 60; Coefficients for Regression to Determine Significant Correlation Between Variable (x) Age of Respondent and (y) The Overall Quality of Supervision I Receive in My Work is Fair; 61; Graph 9 Dependent Variable: Age of Respondents; 61; I am Willing to Put in a Great Deal of Effort Beyond that Normally Expected in order to Help the Organization be Successful; 61; Descriptive Statistics for Regression to Determine Significant Correlation Between Variable (x) Qualification of Respondents and (y) I am willing to put in a Great Deal of Effort Beyond that Normally Expected in Order to Help the Organization be Successful; 62; Model Summary for Regression to Determine Significant Correlation Between Variable(x) Qualification of Respondent and (y) I am Willing to Put in a Great Deal of Effort Beyond that Normally Expected in Order to Help the Organization be Successful; 62; Coefficients for Regression to Determine Significant Correlation Between Variable (x) Qualification of Respondent and (y) I am Willing to Put in a Great Deal of Effort Beyond that Normally Expected in Order to Help the Organization be Successful; 62; The coefficient for Regression to Determine Significant Correlation Between Variable (x) Qualification of Respondent and (y) I am willing to Put in a Great Deal of Effort Beyond that Normally Expected in Order to Help the Organization be Successful; 62; The coefficient for Regression to Determine Signifıcant Correlation Between Variable (x) Qualification of Respondent and (y) I am Willing to Put in a Great Deal of Effort Beyond that Normally Expected in Order to Help the Organization be Successful; 63; Graph 10 Dependent Variable: Qualification of Respondent; 63; Feel Very Little Loyalty to this Organization; 63; Descriptive Statistics for Regression to Determine Significant Correlation Between Variable(x) Qualification of Respondent and (y) I feel very Little Loyalty to this Organization; 64; Model Summary for Regression to Determine Significant Correlation Between Variable (x) Qualification of Respondent and (y) I feel Very Little Loyalty to this Organization; 64; Coefficients for Regression to Determine Significant Correlation Between Variable (x) Qualification of Respondent and (y) I Feel Very Little Loyalty to this Organization; 65; Dependent Variable: Qualification of Respondents; 65; I would Accept Almost any Type of Job Assignment in Order to Keep Working for this Organization; 65; Descriptive Statistics for Regression to Determines Significant Correlation Between Variable(x) Qualification of Respondent and (y) I would accept almost any type of Job Assignment in Order to Kep Working for this Organization; 66; Model Summary for Regression to Determine Significance Correlation between Variable (x) Qualification of Respondent and (y) I would Accept Almost any Type of Job Assignment in Order to Keep Working; 66; Coefficient for Regression to Determine Significantly Correlation Between Variable(x) Qualification of Respondent and (y) I Would Accept Almost any Type of Job Assignment in the Order to Keep Working for this Organization; 67; Graph 12 Dependent Variable: Qualification of Respondents; 67; I Find My Values and Organization's Value is Similar; 67; Descriptive Statistics for Regression to Determine Signıcant Correlation Between Variable (x) Qualification of Respondents and (y) I Find that My Values and Organization's Value are Similar; 68; Model Summary for Regression to Determine Significant Correlation Between Variable (x) Qualification of Respondents (y) I Find that Values and Organization's Value are Similar; 69; Dependent Variable: Qualification of Respondents; 69; There's not too much to be gained by sticking with this organization indefinitely; 69; Description Statistics for Regression to Determines Significant Correlation Between Variable (x)Qualification of Respondents and (y) There is not too much to be Gained By Sticking With this Organization Indefinitely; 70; Model Summary for Regression to Determine Significant Correlation Between Variable(x) Qualification of Respondents and (y) There is not too much to be Gained By Striking with this Organization Indefinitely; 70; Coefficients for Regression to Determine Significant Correlation between Variable(x) Qualification of Respondents and (y) there is not too much to be gained By Sticking with this Organization Indefinitely; 71; Graph 14 Dependent Variable: Qualification of Respondents; 72; CHAPTER 5; 72; CONCLUSION AND RECOMMENDATION; 75; Limitation and Future Research; 76; REFERENCES N2 - 'ABSTRACT In recent years, the Turkish Republic of North Cyprus has rapidly developed in to a multicultural economy with the entry of foreign ideas and different ways of doing things, in respect to the advancement in the internet and the technologies that come with it. As many organizations globally are faced with the challenge of performance, managers are under the pressure to address the increasing completion in the global market. It is against this bases that this study will attempt to examine the impact of Human Resource Management practices and its outcomes on organizational performance in private sector banks in TRNC. For the purpose of this research, data were collected from employees to know their perceptions about Human Resource Management practices and their outcomes through structured questionnaire. The sample size of the respondents was consisted of 335 employees of different departments and various branches of two private sector banks in TRNC. Statistical package for social science (SPSS) was used for various analysis of this research. Human Resource Management practices were discovered to be a significant predictor of job satisfaction, employee commitment and retention. One of the strongest determinants of employee satisfaction was attributed to compensation and social benefits, while employee commitment is closely related to compensation and benefits, recruitment & selection and training and development. Compensation and social benefits, performance appraisal, and training and development were positively related to employee retention. In a nutshell, the findings of the study have proven that when an organization adopt good HRM practices, it outcomes will lead to a better organizational performance. Key Words: Human Resource Management Practices, Organizational Performance, Organizational Commitment, TRNC Private Banks ' ER -