AU - Qader, Mohammed AU - Supervisor: Yeşiltaş, Mehmet TI - The degree of importance of factors that affect use of online shopping website: The case study of Erbil city PY - 2020/// CY - Nicosia PB - Cyprus International University KW - Customer satisfaction -- E-commerce KW - Delivery service -- E-service quality KW - Müşteri memnuniyeti - E-ticaret KW - Ödeme yöntemi - Güvenlik KW - Payment method -- Security KW - Product variety -- Product quality KW - Teslimat hizmeti - E-hizmet kalitesi KW - Ürün çeşitliliği - Ürün kalitesi KW - Web sitesi tasarımı - Bilgi kalitesi KW - Website design -- Information quality N1 - Includes CD; Includes references (60-70 p.) ER -