Maina, Catherine Wambura <br/><br/>
The effect of mobile banking (M-PESA) on customer satisfaction in Kenya banking industry 
Catherine Wambura Maina; Supervisor: Husam A. H. Rjoub 
 - Nicosia  Cyprus International University  2020 
 - X, 85 p.  table, figure  30.5 cm  CD 
<br/><br/> Includes CD 
<br/><br/>Includes references (70-77 p.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer attitude<br/>Customer satisfaction<br/>Kullanıcı yeterliliği<br/>Müşteri memnuniyeti<br/>Müşteri tutumu<br/>Service quality<br/>Servis kalitesi<br/>User proficiency