AU  - Maina, Catherine Wambura
AU  - Supervisor: Rjoub, Husam A. H. 
TI  - The effect of mobile banking (M-PESA) on customer satisfaction in Kenya banking industry
PY  - 2020///
CY  - Nicosia
PB  - Cyprus International University
KW  - Customer attitude
KW  - Customer satisfaction
KW  - Kullanıcı yeterliliği
KW  - Müşteri memnuniyeti
KW  - Müşteri tutumu
KW  - Service quality
KW  - Servis kalitesi
KW  - User proficiency
N1  - Includes CD; Includes references (70-77 p.)
ER  -