AU  - Wilkinson, Adrian
AU  - Tom Redman
AU  - Ed snape 
AU  - Mick Marchington
TI  - Managing with total quality management: Theory and Practice
SN  - 0333620070
U1  - 658.7 WIL  
PY  - 1998///
CY  - Hong Kong
PB  - MacMillan Business
KW  - General management
KW  - Genel yönetim
N1  - Includes references (189-206 p.); Includes index (207-216 p.)
ER  -