000			02772nam a22002897a 4500
003			KOHA_MİRAKIL
005			20211203150428.0
008			211203d2021 cy ||||| |||| 00| 0 eng d
040			_aCY-NiCIU _beng _cCY-NiCIU _erda
041			_aeng
090			_aD 280 _bA43 2021
100	1		_aAlbana, Mohammad Jamal
245	1	0	_aIMPACT OF LINGUISTIC OSTRACISM ON KNOWLEDGE SHARING, HIDING, AND HOARING AND THE MODERATING ROLE OF CULTURAL INTELLIGENCE / _cMohammad Jamal ALBANA; Supervisor: Prof. Dr. Mehmet YEŞİLTAŞ
264			_c2021
300			_a165 sheets; _c31 cm. _eIncludes CD
336			_2rdacontent _atext _btxt
337			_2rdamedia _aunmediated _bn
338			_2rdacarrier _avolume _bnc
502			_aThesis (PH.D) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department
504			_aIncludes bibliography (sheets 142-165)
520			_aABSTRACT Very few investigations have been conducted to determine the consequences of linguistic ostracism in today’s multi-cultural and diverse work environment. This paper is among the first to unveil the association of linguistic ostracism and cultural intelligence with various knowledge management concepts. Drawing on the theory of belongingness, this study scrutinizes the impact of linguistic ostracism on knowledge sharing, knowledge hiding, and knowledge hoarding and the moderating role of cultural intelligence in a diverse and multi-cultural work setting. A two-phase sampling of judgmental and random sampling techniques was used to recruit local and foreign workers in the Jordanian service industry. The present study empirically analyzes the sample of 394 employees’ responses by applying variance-based structural equation modeling (VB-SEM). VB-SEM results indicate that linguistic ostracism lessens knowledge sharing behavior and heightens knowledge hiding and hoarding. Cultural intelligence moderates two of the said associations, specifically by buffering the causal link between linguistic ostracism and knowledge hiding, as well as linguistic ostracism and knowledge hoarding. Consequently, cultural intelligence did not moderate the causal link between linguistic ostracism and knowledge sharing. The study’s findings can help managers and decision-makers in such workplaces better understand the deleterious effects of linguistic ostracism and how cultural intelligence functions as a buffer. The study concludes with theoretical and managerial implications.
650		0	_aKnowledge management _vDissertations, Academic
650		0	_aCulture _vDissertations, Academic
650		0	_aKnowledge workers _vDissertations, Academic
700	1		_aYeşiltaş, Mehmet _esupervisor _92101
942			_2ddc _cTS
999			_c283418 _d283418