000 02493nam a22002897a 4500
003 KOHA_MİRAKIL
005 20211207161754.0
008 211207d2021 cy ||||| m||| 00| 0 eng d
040 _aCY-NiCIU
_beng
_cCY-NiCIU
_erda
041 _aeng
090 _aD 277
_bA49 2021
100 1 _aAlwreikat, Ahmad A. M.
245 1 0 _aIMPACT OF MOBILE ADVERTISING WEAROUT ON CONSUMER IRRITATION, PERCEIVED INTRUSIVENESS, ENGAGEMENT AND LOYALTY /
_cAHMAD A. M. ALWREIKAT; SUPERVISOR: ASST. PROF. Dr. HUSAM RJOUB
264 _c2021
300 _a184 sheets;
_c31 cm.
_eIncludes CD
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
502 _aThesis (PH.D) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department
504 _aIncludes bibliography (sheets 142-184)
520 _aABSTRACT Mobile and smart devices provide a platform for firms/brands to communicate directly with past, present, or potential consumers (via online pop-ups, sponsored ads, ads on social media messengers, timelines, and walls, etc.). Existing research on human–mobile interaction and end-user mobile management only highlights the positive fronts of repetitive exposures to mobile ads, ignoring the negative. The present study examines the effects of Mobile Ad Wearout on irritation, intrusiveness, engagement, and loyalty via social media outlets. Survey data were solicited from consumers in Jordan, and the partial least squares structural equation modeling (PLS-SEM) technique was applied. Results show that Mobile Ad Wearout is a strong determinant for increased perceived consumer irritation and intrusiveness. Intrusiveness resulted in lower levels of consumer engagement and higher levels of consumer loyalty. Irritation resulted in lower levels of consumer engagement; no changes were observed in consumer loyalty. This study shows managers how Mobile Ad Wearout causes irritation and intrusiveness, which diminishes consumer engagement and loyalty. In essence, managers can gain insights on the positive and negative outcomes of Mobile Ad Wearout. Implications for theory and practice are discussed.
650 0 _aConsumer behavior
_vDissertations, Academic
650 0 _aCell phone advertising
_vDissertations, Academic
650 0 _aConsumers
_vDissertations, Academic
700 1 _aRjoub, Husam
_esupervisor
_91902
942 _2ddc
_cTS
999 _c283426
_d283426