000			02762nam a22002897a 4500
003			KOHA
005			20230424100620.0
008			221012d2022 cy ||||| m||| 00| 0 eng d
040			_aCY-NiCIU _beng _cCY-NiCIU _erda
041			_aeng
090			_aYL 2645 _bN99 2022
100	1		_aNzuh, Amos Wintis
245	1	0	_aMANAGERIAL PERCEPTION OF THE IMPACT OF MOBILE MONEY SERVICES ON THE PERFORMANCE OF SMALL-MEDIUM ENTERPRISES IN THE TEMA MUNICIPALITY OF GHANA / _cAMOS WINTIS NZUH; SUPERVISOR: PROF. DR. MEHMET AĞA
264			_c2022
300			_a57 sheets; _c31 cm. _eIncludes CD
336			_2rdacontent _atext _btxt
337			_2rdamedia _aunmediated _bn
338			_2rdacarrier _avolume _bnc
502			_aThesis (MSc) - Cyprus International University. Institute of Graduate Studies and Research Accounting and Finance Department
504			_aIncludes bibliography (sheets 46-52)
520			_aABSTRACT The emergence of mobile money service has been of great benefit to many small-medium enterprises. Its convenience continues to stimulate its use, as compared to the traditional means of settling financial transactions. Consequently, this research focused on finding the contribution that mobile money service made on the growth of businesses (SMEs) in the Tema municipality. The research sampled 100 respondents due to time constraint. This consisted of ninety (90) self-owners/managers and ten (10) patrons of mobile money services. The study used questionnaires as the main instrument for data collection. The questioning technique majorly employed the five-point Likert Scale in the data collection process. Survey data was analysed using the descriptive statistical tools namely; the means, standard deviation and percentages. The study established among other things that, Momo services significantly contribute to the growth of SME business through enhanced efficiency in micro transactions, growth in profit, making transactions faster and relatively secure. Nonetheless, the charges on transactions made it expensive to use and activities of hackers/fraudsters backtracked the strides made by the MoMo concept. Consequently, the study recommended that service providers consider no/low charges on transactions and provide SMEs/patrons with access to call-in customer service representatives when they encounter problems using mobile money service. Again, MoMo service providers and government must continue to collaborate to intensify public education on MoMo fraud and clamp down the activities of fraudsters.
650		0	_aSmall business _vDissertations, Academic
650		0	_aBusiness enterprises _vDissertations, Academic
700	1		_aAğa, Mehmet _esupervisor
942			_2ddc _cTS
999			_c285397 _d285397