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008 | 221109d2022 cy ||||| m||| 00| 0 eng d | ||
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_aCY-NiCIU _beng _cCY-NiCIU _erda |
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041 | _aeng | ||
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_aYL 2445 _bH26 2022 |
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100 | 1 | _aHamdan, Ala Mohammad Ahmed | |
245 | 1 | 3 |
_aAN INVESTIGATION OF BRAND IMAGE, AFFECT, AND ATTACHMENT ON BRAND TRUST DURISNG COVID-19 PANDEMIC / _cALA MOHAMMAD AHMED HAMDAN; SUPERVISOR: ASST. PROF. DR. IMAN AGHAEI |
264 | _c2022 | ||
300 |
_a57 sheets; _c31 cm. _eIncludes CD |
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336 |
_2rdacontent _atext _btxt |
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337 |
_2rdamedia _aunmediated _bn |
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338 |
_2rdacarrier _avolume _bnc |
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502 | _aThesis (MA) - Cyprus International University. Institute of Graduate Studies and Research Marketing Management Department | ||
504 | _aIncludes bibliography (sheets 39-52) | ||
520 | _aABSTRACT Brands play a vital impact on consumer behavior in today's post-modern world. Trust is the main aspect of improving a healthcare supplier's market level. Building brand trust to get a competitive advantage in the health market is important. Few researchers investigate the relation of brand image, affect, and attachment to brand trust , I apply this research Using a sample of consumers from certain private hospitals in Palestine, this study looked at how brand affect, attachment, and brand image, affect brand trust during the COVID-19 pandemic. The correlations between the hypotheses were tested using a quantitative technique. A questionnaire survey with validated scores for brand image, brand affect, and brand attachment was given to more than 252 consumers in 10 different private hospitals in Palestine. The results of analyzing the validated model revealed a positive and significant impact of the brand image on brand trust, as well as brand affect on brand trust and brand attachment on brand trust. Perception of COVID-19 (PCV) as a moderator for the previous relationships. Moreover, PCV has not affected the relationship between brand image and trust. While negatively affecting the relations between brand attachments and affect with brand trust. Managers and business owners regarding the study findings are advising to investigate their brand attachment, affect and image in order to maximize the trust in their brand which reflect on their profitability and market position. Keywords: Brand, COVID-19, Affect, Image, Trust, Attachment, healthcare, hospitals and customers. | ||
650 | 0 |
_aBranding (Marketing) _vDissertations, Academic |
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650 | 0 |
_aCOVID-19 Pandemic, _vDissertations, Academic _y2020- |
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650 | 0 |
_aMedical Care _vDissertations, Academic |
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650 | 0 |
_aHospitals _vDissertations, Academic |
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700 | 1 |
_aAghaei, Iman _esupervisor |
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942 |
_2ddc _cTS |
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_c289032 _d289032 |