000			02665nam a22003137a 4500
003			KOHA
005			20230414100439.0
008			230320d2022 cy ||||| m||| 00| 0 eng d
040			_aCY-NiCIU _beng _cCY-NiCIU _erda
041			_aeng
090			_aYL 2779 _bA76 2022
100	1		_aAsoh, Carine Ngwencha
245	1	4	_aTHE EFFECT OF CONFLICT MANAGEMENT STYLES ON ORGANIZATIONAL COMMITMENT / _cCARINE NGWENCHA ASOH; SUPERVISOR: ASSOC. PROF. DR. SHIVA ILKHANIZADEH
246	2	3	_aA CASE STUDY OF BANK EMPLOYEES IN CAMEROON
264			_c2022
300			_aix, 59 sheets; _c31 cm. _eIncludes CD
336			_2rdacontent _atext _btxt
337			_2rdamedia _aunmediated _bn
338			_2rdacarrier _avolume _bnc
502			_aThesis (MSc) - Cyprus International University. Institute of Graduate Studies and Research Tourism and Hotel Management Department
504			_aIncludes bibliography (sheets 45-55)
520			_aABSTRACT Conflict has been identified as an inevitable element of human existence, organizational conflict inclusive. Conflict management thus becomes a panacea to curbing the negative effects of conflict, especially in a sensitive place like the banking sector. This study examined the effect of conflict management styles on organizational commitment among Cameroonian bank employees. The study aimed to find out the conflict management styles that can enhance organizational commitment. Participants in the study were bank employees drawn from 10 different banks in Yaoundé, Cameroon. Questionnaire was used as instrument for data collection. After the analysis, the outcome of the study revealed the following: accommodating, cooperative and compromise styles of conflict management all have significant positive effects on organizational commitment (OC). However, there is no significant effect between forcing and avoiding styles on OC. Following these findings, it was, among others, recommended that it is important for management and stakeholders in banks in Cameroon to ensure that different conflict management styles are communicated to every employee in their organization through training and retraining. Suggestions for further studies were also made. Keywords: Bank, Cameroon, Conflict, Conflict Management Styles, Organizational Commitment.
650		0	_aBanks and banking _vDissertations, Academic _zCameroon
650		0	_aConflict management _vDissertations, Academic _zCameroon
650		0	_aOrganizational commitment _vDissertations, Academic _zCameroon
700	1		_aIlkhanizadeh, Shiva _esupevisor
942			_2ddc _cTS
999			_c289996 _d289996