000 02780nam a22002897a 4500
003 KOHA
005 20230717094634.0
008 230717d2023 cy ||||| m||| 00| 0 eng d
040 _aCY-NiCIU
_beng
_cCY-NiCIU
_erda
041 _aeng
090 _aYL 2868
_bN46 2023
100 1 _aNgome, Doreen Mejame
245 1 0 _aTHE IMPACT OF ORGANIZATIONAL CLIMATE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON EMOTIONAL INTELLIGENCE IN PRIVATE HOSPITALS /
_cDOREEN MEJAME NGOME; SUPERVISOR: PROF. DR. MUSTAFA SAĞSAN
264 _c2023
300 _aVIII, 50 sheets;
_c31 cm.
_eIncludes CD
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
502 _aThesis (MSc) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department
504 _aIncludes bibliography (sheets 35-44)
520 _aABSTRACT The aim of this study is to examine the influence of organizational climate and organizational citizenship behavior on emotional intelligence in private hospitals. The term organizational climate can be described as an agreement regarding the behaviors of its employees. It includes efforts to achieve efficiency, a zero-defect result, a focus on the result, and employee interest, as well as creativity and accuracy in the performance of employees' responsibilities. Meanwhile, organizational citizenship behavior is described as the way people interact within the organization. And Davis, et al., (2020) viewed emotions as an intense disturbance of an individual. Another modern scholar also defines emotions as a response that is not organized resulting from a non-effective adjustment of an individual, this means emotions is seen as a cause for complete loss of brain actions. Therefore, all these three variables were examined. However, two hypotheses were developed in order to determine how organizational climate (OC) and Organizational citizenship behavior (OCB) affected emotional intelligence (EI) in private hospitals in Cameroon. The study revealed that only one of the hypotheses which is hypothesis one (H1): “There is a positive impact of organizational climate on emotional intelligence”: “was rejected while only hypothesis two (H2): ‘There is a positive impact of organizational citizenship behavior on emotional intelligence.” Was accepted. Keywords: Emotional Intelligence; Organizational citizenship behavior; Organizational climate;
650 0 _aEmotional intelligence
_vDissertations, Academic
650 0 _aOrganizational behavior
_vDissertations, Academic
650 0 _aCorporate culture
_vDissertations, Academic
700 1 _aSağsan, Mustafa
_esupervisor
942 _2ddc
_cTS
999 _c290614
_d290614