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008 230717d2023 cy b|||| m||| 00| 0 eng d
040 _aCY-NiCIU
_beng
_cCY-NiCIU
_erda
041 _aeng
090 _aYL 2865
_bA45 2023
100 1 _aAli, Mahad Yusuf
245 1 0 _aFACTORS AFFECTING UTILIZATION OF QUALITY CARE SERVICES AND HEALTH CARE ORAGIZATION SYSTEM IN MOGADISHU, SOMALIA /
_cMAHAD YUSUF ALI; SUPERVISOR: DR. HAMAYOUN PASHA SAFAVI
264 _c2023
300 _aVIII, 70 sheets:
_bmaps;
_c31 cm.
_eIncludes CD
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
502 _aThesis (MSc) - Cyprus International University. Institute of Graduate Studies and Research Health Care Organizations Department
504 _aIncludes bibliography (sheets 58-62)
520 _aABSTARCT We are in a new era, despite the fact that health outcomes have improved in low- and middle-income countries (LMICs) over the previous few decades. Health systems are being held to a higher level in order to produce better health outcomes and greater social value as a result of changing health needs, increased public expectations, and ambitious new health goals. Nevertheless, continuing on the current trajectory won't be sufficient to meet these needs. High-quality healthcare systems are necessary in order to consistently deliver care that improves or preserves health, to be respected and trusted by all, and to adapt to the changing needs of the community. The value of the human right to health is also disproved since health systems cannot promote health without providing high-quality care. Quality of healthcare, accessibility of treatment, patient explanation of the therapy, good technical skill, Service Quality and Perform ance in Public Health, and patient happiness have been reinterpreted as dimensions of health care service quality. In his analysis, over veil related client, employee, and management quality to service quality. Examined both the non-technical and technical aspects of the service encounters based on four fundamental factors: the conduct of the physicians, the conduct of the medical assistants, the administration's effectiveness, and the atmosphere's effectiveness. A total of 300 respondents with the quantitative method was used to collect data from the respondent’s questionnaire are method was be used for data collection. The data suggests that the community is facing financial difficulties, and as a result, most of the residents are covering the cost of medical care out-of-pocket. Despite this, a significant number of respondents still prefer to visit hospitals as their first choice when they or a member of their community is sick. It is likely that many of the respondents are relying on out-of-pocket spending to cover healthcare expenses because they do not have adequate insurance coverage. Keywords: Healthcare, Quality service, utilization, Quality service, accessibility.
650 0 _aMedical care
_vDissertations, Academic
700 1 _aSafavi, Hamayoun
_esupervisor
942 _2ddc
_cTS
999 _c290617
_d290617