000 02684nam a22003017a 4500
003 KOHA
005 20231101105455.0
008 231101d2023 cy ||||| m||| 00| 0 eng d
040 _aCY-NiCIU
_beng
_cCY-NiCIU
_erda
041 _aeng
090 _aYL 3144
_bG46 2023
100 1 _aGeorge, James Abraham
245 1 0 _aTRANSFORMATION, TRANSACTION, AUTHORITARIAN AND LASSEZ-FAIRE LEADERSHIPS AND SERVICE-SALES AMBIDEXTERITY /
_cJAMES ABRAHAM GEORGE SUPERVISOR DR. HOMAYOUN PASHA SAFAVİ
246 2 3 _aA CASE STUDY OF JOLAKS MANUFACTURING COMPANY LIMITED IN SIERRA LEONE
264 _c2023
300 _ax, 93 sheets;
_c31 cm.
_e1 CD-ROM
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
502 _aThesis (MBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department
504 _aIncludes bibliography (sheets 73-87)
520 _aABSTRACT The goal of this research was to identify the contributions of four distinct leadership styles (transactional, transformational, authoritative, and Laissez-faire) and servicesales ambidexterity to an improvement in the quality of goods at Jolaks Manufacturing Company Limited. Simple random selection was used to collect data from 250 employees, and from those, 180 valid structured questionnaires were collected for analysis. A modified version of the Multi-Factor Leadership Questionnaire was created for this research in order to assess leadership styles. Leaders' ability to effectively switch between service and sales was evaluated using a Likert scale. Descriptive and inferential statistics were utilized to examine the data. In order to provide the inferential statistics of the data acquired in a way that is consistent with the assumptions of this study, Pearson's correlation and regression analysis were utilized. The results show that the types of leadership discussed in this research all have a positive correlation with employee performance, which in turn influences service-sales ambidexterity in the workplace. The results of this study provide strong support for the investigator's recommendation of service-sales ambidexterity as an effective leadership style for the workplace. Keywords: Authoritarian, Laissez-faire Leadership Styles and Service-Sales Ambidexterity, Transaction, Transformation
650 0 _aLeadership
_vDissertations, Academic
650 0 _aService industries
_vDissertations, Academic
_xManagement
700 1 _aSafavi, Homayoun Pasha
_esupervisor
942 _2ddc
_cTS
999 _c291607
_d291607