000 | 02684nam a22003017a 4500 | ||
---|---|---|---|
003 | KOHA | ||
005 | 20231101105455.0 | ||
008 | 231101d2023 cy ||||| m||| 00| 0 eng d | ||
040 |
_aCY-NiCIU _beng _cCY-NiCIU _erda |
||
041 | _aeng | ||
090 |
_aYL 3144 _bG46 2023 |
||
100 | 1 | _aGeorge, James Abraham | |
245 | 1 | 0 |
_aTRANSFORMATION, TRANSACTION, AUTHORITARIAN AND LASSEZ-FAIRE LEADERSHIPS AND SERVICE-SALES AMBIDEXTERITY / _cJAMES ABRAHAM GEORGE SUPERVISOR DR. HOMAYOUN PASHA SAFAVİ |
246 | 2 | 3 | _aA CASE STUDY OF JOLAKS MANUFACTURING COMPANY LIMITED IN SIERRA LEONE |
264 | _c2023 | ||
300 |
_ax, 93 sheets; _c31 cm. _e1 CD-ROM |
||
336 |
_2rdacontent _atext _btxt |
||
337 |
_2rdamedia _aunmediated _bn |
||
338 |
_2rdacarrier _avolume _bnc |
||
502 | _aThesis (MBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department | ||
504 | _aIncludes bibliography (sheets 73-87) | ||
520 | _aABSTRACT The goal of this research was to identify the contributions of four distinct leadership styles (transactional, transformational, authoritative, and Laissez-faire) and servicesales ambidexterity to an improvement in the quality of goods at Jolaks Manufacturing Company Limited. Simple random selection was used to collect data from 250 employees, and from those, 180 valid structured questionnaires were collected for analysis. A modified version of the Multi-Factor Leadership Questionnaire was created for this research in order to assess leadership styles. Leaders' ability to effectively switch between service and sales was evaluated using a Likert scale. Descriptive and inferential statistics were utilized to examine the data. In order to provide the inferential statistics of the data acquired in a way that is consistent with the assumptions of this study, Pearson's correlation and regression analysis were utilized. The results show that the types of leadership discussed in this research all have a positive correlation with employee performance, which in turn influences service-sales ambidexterity in the workplace. The results of this study provide strong support for the investigator's recommendation of service-sales ambidexterity as an effective leadership style for the workplace. Keywords: Authoritarian, Laissez-faire Leadership Styles and Service-Sales Ambidexterity, Transaction, Transformation | ||
650 | 0 |
_aLeadership _vDissertations, Academic |
|
650 | 0 |
_aService industries _vDissertations, Academic _xManagement |
|
700 | 1 |
_aSafavi, Homayoun Pasha _esupervisor |
|
942 |
_2ddc _cTS |
||
999 |
_c291607 _d291607 |