000 03135nam a22002777a 4500
003 KOHA
005 20240219145313.0
008 240219d2023 cy d|||| m||| 00| 0 eng d
040 _aCY-NiCIU
_beng
_cCY-NiCIU
_erda
041 _aeng
090 _aYL 3194
_bA34 2023
100 1 _aAdebule, Oluwaseun Samuel
245 1 4 _aINCREASING BRAND COMMITMENT IN TRNC GSM INDUSTRY THROUGH BRAND PERSONALITY AND THE MEDIATION ROLE OF BRAND TRUST:
_bA RESEARCH OF ON INTERNATIONAL UNIVERSITY STUDENTS /
_cOLUWASEUN SAMUEL ADEBULE; SUPERVISOR: ASSOC. PROF. FİGEN YEŞİLADA
264 _c2023
300 _aix, 68 sheets:
_btables;
_c30 cm.
_e1 CD ROM
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
502 _aThesis (MBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration Department
504 _aIncludes References (sheets 55-64)
520 _aABSTRACT This study explored the association between brand personality (BP), brand trust (BT) and brand commitment (BC) in relation to two mobile service providers, Turkcell and Telsim. The study employed an approach using a survey to collect data from international students residing in TRNC. The sample consisted of 228 students selected through convenience sampling. The survey included validated scales from studies to measure brand personality brand trust and brand commitment. Through correlation and regression analyses the collected data were examined to uncover the relationships between these variables. The findings reveal a positive correlation between BP and BC among both Turkcell and Telsim users. This highlights the importance of maintaining a BP in fostering BC. Additionally, the study demonstrates an association between BP and BT suggesting that a defined and relatable BP encourages higher levels of BT. Similarly, respondents displayed high levels of BT towards both mobile service providers, which contributes to their BC. Furthermore, the study confirms that BT plays a mediating role by mediating the relationship, between BP and BC. These findings indicate that carefully shaping a BP can enhance the trust consumers have in the brand leading to commitment. For marketing managers and stakeholders in the mobile service industry, these findings have implications. It is crucial to align the BP with what consumers expect as this plays a role in building BT and BC. The study highlights the importance of using BP as a marketing tool helping to differentiate and communicate strategically to foster commitment and trust in the brand. However, while this study provides insights, future research could explore how cultural differences impact these relationships and incorporate approaches to gain deeper insights into consumer perspectives. Keywords: Brand commitment, Brand personality, Brand trust, GSM, TRNC
650 0 _aBusiness Administration
_vDissertations, Academic
700 1 _aYeşilada, Figen
_esupervisor
942 _2ddc
_cTS
999 _c292196
_d292196