000			03603nam a22002657a 4500
003			KOHA
005			20241008135632.0
008			240927d2024 cy ||||| |||| 00| 0 eng d
040			_aCY-NiCIU _beng _cCY-NiCIU _erda
041			_aeng
090			_aD 439 _bK33 2024
100	1		_aKabbara, Nadia
245	1	0	_aNON-GOVERNMENTAL RESPONSE TO CRISES: THE ROLE OF NGO LEADERS IN MANAGING HUMAN RESOURCES DURING HUMANITARIAN CRISES / _cNADIA KABBARA ; SUPERVISOR, ASSOC. PROF. DR. HALE ÖZGİT
264			_c2024
300			_a184 sheets ; _c30 cm _e+1 CD ROM
336			_2rdacontent _atext _btxt
337			_2rdamedia _aunmediated _bn
338			_2rdacarrier _avolume _bnc
502			_aThesis (PhD) - Cyprus International University. Institute of Graduate Studies and Research Business Administration
520			_aCrises are appearing widely in different regions of the world. The Syrian war was considered one of the largest humanitarian crises where Lebanon hosted many displaced Syrians. Recently, the coronavirus outbreak coincided with a severe sociopolitical and economic environment in the country. In the absence of a wellfunctioning government, non-profit organizations take the lead in managing any humanitarian crisis facing the country. Noting that COVID-19 affected NGOs' response to both the community and refugees. Henceforth, the study investigated the perspectives of NGOs about the effectiveness of their response to Humanitarian crises in general and COVID-19 in specific in Lebanon to identify future effective practices. An inductive qualitative methodology is employed to examine how NGO leaders manage the humanitarian crisis and the challenges they face. Expert and Snowball sampling strategies are both used to maximize the number of participants including forty leaders from local and international organizations. Interviewees participated in semi-structured interviews and reported on the perceived practices of NGOs, challenges and strategies required to manage humanitarian crisis effectively. The data were analyzed through thematic analyses and the following themes emerged: (i) The importance of intervention during Humanitarian Crises; (ii) Impact of communication between different parties during Crisis; (iii) Effect of Media Employment during Crisis; (iv) Sustaining Human Recourses during Humanitarian Crises; (v) the influence of COVID-19 on NGO’s activities; (vii) Challenges affecting NGOs’ survival during the crisis; (viii) The evaluation of NGOs’ achievements; (xv) Effective strategies to overcome crises. Data disclosed that NGOs should strategically utilize and employ their organizational resources and capabilities by emphasizing on human resource management for an efficient and sustainable organization. As NGOs' financial and human resources were affected by COVID-19 with a shortage in service provision. The paper suggested that both government and donor agencies should enhance support for NGOs during crisis times, with better communication among stakeholders being crucial. Since supportive strategies and enhanced communication impact both NGOs and the community they serve. A resource dependency theory was developed and supported by stakeholder perspectives. Based on the research findings, implications, and future research suggestions are proposed. Based on the research findings, implications and future research suggestions are proposed.
650		0	_aBusiness Administration _vDissertations, Academic
700	1		_aÖzgit, Hale _esupervisor
942			_2ddc _cTS
999			_c292877 _d292877