000			02807nam a22002657a 4500
003			KOHA
005			20250110141612.0
008			240927d2024 cy ||||| |||| 00| 0 eng d
040			_aCY-NiCIU _beng _cCY-NiCIU _erda
041			_aeng
090			_aYL 3550 _bM36 2024
100	1		_aMansaray, Mohamed Sallu
245	1	4	_aTHE ROLE OF EMOTIONAL INTELLIGENCE, RESILIECE IN EFFECTIVE LEADERSHIP IN THE SERVICE INDUSTRY: A COMPREHENSIVE EXAMINATION / _cMOHAMED SALLU MANSARAY ; SUPERVISOR, Prof. Dr. TARIK ATAN
264			_c2024
300			_a58 sheets ; _c30 cm _e+1 CD ROM
336			_2rdacontent _atext _btxt
337			_2rdamedia _aunmediated _bn
338			_2rdacarrier _avolume _bnc
502			_aThesis (MBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration
520			_aThe Actual purpose of this research is to undergo through the Role of emotional intelligence (EI) Resilience and effective leadership (LS) in the services industry. The very significant of the study to services industry is adding values to enhance leadership effectiveness of the company. Data was collected by means of questioner and standard electronical form. It was analyzed by using Smart PSL4, applying descriptive and inferential analysis through tables and descriptive correlations. The questioners were responded by 337 employees in North Cyprus. It seems that Emotional Intelligence totally anticipates both Effective Leadership and Resilience, but there is no evidence to suggest that Resilience significantly anticipates Effective Leadership or mediates the relationship between Emotional Intelligence and Effective Leadership. Anticipates Effective Leadership or mediates the relationship between Emotional Intelligence and Effective Leadership. This finding also involves into the critical role of leadership qualities, such as emotional intelligence and resilience, within the service industry in the North Cyprus. Emotional intelligence enables leaders to moves interpersonal dynamics force by facilitating the positives workplace areas and upgrade employee’s well-being. Resilience equips organizations to weather disruptions and emerge stronger. The study emphasizes the value of training initiates aimed at nurturing empathy, ethical decision-making, and adaptability to acquire great Representation. By prioritizing these attributes, businesses can attain enduring success and gain a competitive edge in the service sector. Furthermore, fostering a culture of positivity and continuous learning within organizations fosters innovation and enhances service quality and overall performance.
650		0	_aBusiness Administration _vDissertations, Academic
700	1		_aAtan, Tarık _esupervısor
942			_2ddc _cTS
999			_c293097 _d293097