000 02954nam a22002657a 4500
003 KOHA
005 20250110104906.0
008 240927d2024 cy d|||| |||| 00| 0 eng d
040 _aCY-NiCIU
_beng
_cCY-NiCIU
_erda
041 _aeng
090 _aYL 3594
_bA28 2024
100 1 _aAburagiba, Bakeer Omar Bakeer
245 1 4 _aTHE IMPACT OF SOCIAL MEDIA MARKETING ON CONSUMER'S PURCHASE INTENTIONS: THE MEDIATING ROLE OF CUSTOMER TRUST /
_cBAKEER OMAR BAKEER ABURAGIBA ; SUPERVISOR, DR. SAİME ULUÇAYLI
264 _c2024
300 _a63 sheets ;
_c30 cm
_e+1 CD ROM
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
502 _aThesis (MBA) - Cyprus International University. Institute of Graduate Studies and Research Business Administration
520 _aMarket and promotional activities play the important role in the overall goal of customer development, profitability, and corporate sustained success. The current market landscape is increasingly competitive due to evolving markets, globalization, and rapid technological innovations, reshaping the business environment. The capabilities of Facebook, Instagram, WhatsApp, TikTok, Twitter, etc., as leaders in social media are guiding the marketing industry into new directions through social media marketing. Lately, social media is present in the lives of millions of people all over the world. capturing the attention of marketers. This study aims to explore its influence on North Cyprus consumers' purchase intentions. Using a quantitative approach with primary data collected from North Cyprus, the study surveyed 283 participants, all whose responses were utilized for analysis. The outcomes reveal the hypothesis that trust, and social media have significant effects on intention to purchase products. Research also reveals that out of all social networking site, Instagram is the most effective. It demonstrates that social media marketing on Instagram has a more pronounced effect on purchase intentions compared to trust-building efforts. Therefore, enhancing the quality and engagement of Instagram content can bolster consumer trust, underscoring its pivotal role in influencing customer purchasing behavior in e-commerce contexts. Moreover, the research indicates that businesses should not only concentrate on posting content that is interesting but also respond to customers’ comments, messages, and stories. Such an interaction creates a feeling of togetherness and commitment among the consumers, which in turn strengthens their trust and increases chances of repeat business. The study also stresses on the need to engage in both promotional and trust building activities on social media to increase consumers’ engagement and sales.
650 0 _aBusiness Administration
_vDissertations, Academic
700 1 _aUluçaylı, Saime
_esupervısor
942 _2ddc
_cTS
999 _c293112
_d293112