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040 _aCY-NiCIU
_btur
_cCY-NiCIU
_erda
041 _aeng
090 _aYL 349
_bE94 2012
100 _aEzerer, Hayrettin Çağrı
_d1987-
245 _aE-commerce and a research on usage habits of e-commerce in Turkey
_cHayrettin Çağrı Ezerer; Supervisor: Nüket Saracel
260 _aNicosia
_bCyprus International University
_c2012
300 _aXXVI, 238 p.
_btab., fig.
_c30.5 cm
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
504 _aIncludes sources (202-212 p.)
504 _aIncludes attachments (213-237 p.)
520 _a'Abstract/Özet The development in information and communication technologies has created important differences in tradıng channels and devices used for trade.Besides traditional trade method,because of an increase in internet usage, the variety of product and number of users of electronic trade has increased and became more common. One of the main reason of preferring electronic trading is: not only saving time and providing cost savings but also offering many options for small and midium sized business to compete with large enterprises. İts possible to classify types of e-commerce as business to business, business to customers, and customers to customers, Wheras also it is possible to mention about e-trade between govertment and business. Electronic trade has entered the social world so quickly and had such a widespread and its acceptance from various parties is going to be possible if some legal nd ethical completion is the matter will be provided. In Turkey, a developing country, the development in electronic devices and internent has to provide a widespread environment which is trustable and suitable for us for especially national and international trade. As the traditional trading methods will be reduced in the future it is very important for electronic trade environment to be common and reliable. In the current research study where the electric trade and electronic trade usıng habit in turkey was discussed, besides the literature study,the survey applied to internent users and evaluation of the survay result will be also presented. Key word: E-trade, E-commerce in Turkey. Bilgi ve iletişim teknolojilerindeki gelişim ticaret araçlarında da farklılık yaratmıştır. Geleneksel ticaret yöntemlerinin yanısıra özellikle internent kullanımının artması ile elecktronik ticaret ürün çesidi ve kullanıcı sayısı ile daha da yaygın olarakkullanılır hale gelmiştir. Zamandan, maliyetten tasarruf sağlamasının yanısıra kullanıcılara pek çok seçenek sunması, küçük ve orta ölçekli işletkelere müşterilere ulaşma yönünde büyük işletmelerle rekabet olanağı sağlaması elektronikticaretin başlica tercih sebeplerinden olmaktadır. Elektronic ticaretin işletme ile işleme,işletme ile tüketici, tüketici ile tüketici arasında yapilmasının yanısıra, develet ile tüketici, devlet ile işletme arasındaki elektronik tıcaretten de söz etmek mümkündür. Sosyal ve ticari hayata hızıl bir şekilde giren ne geniş yer kaplayan elektronik ticaretin daha da yaygınlaşması ve taraflarca kabulünün sağlanması bu konudaki bazı hukuki ve etik kuralların tamamlanması ile mümkünolacaktır. Gelişmesi devam eden bir ülke olarak türkiye, hem ulusal, hem de ululararası ticaretin geliştirilmesinde elektronik aeaçları özellikle de internentiyaygın ve güvenilir bir şekilde kullanmaya elverişli ortamı yaratmak durumundadır. Gelecekte geleneksel ticaret yöntemlerinin öneminin daha da azalması sözkonusu olacağından ortamın yaygın ve güvenilir olması büyük önem taşıyacaktır. Elektronik ticaret ve Türkiye'de elektronic ticaret kullamın alışkanlıklarını konu alan çalışmamızda, bu konudaki literatürün yanısıra kullancılarına uygulanan anket kanalı ile toplanan bulguların değerlendirmelerine de yer verilmiştir. Anahtar sözcükler: E-ticaret, Türkiye'de e-ticaret. '
650 _aE-commerce -- Turkey
650 _aE-ticaret--Türkiye
700 _aSupervisor: Saracel, Nüket
_91656
942 _2ddc
_cTS
505 1 _g1
_tINTRODUCTION
505 1 _tFIRST PART
505 1 _tELECTRONIC COMMERCE IN GENERAL
505 1 _g4
_tELECTRONIC COMMERCE IN GENERAL
505 1 _g4
_tThe Definition of Eletronic Commerce
505 1 _g12
_tThe Historical Development Commerce
505 1 _g15
_tTypes of Electronic Commerce
505 1 _g15
_tBusiness to Business Eletronics Commerce(B2B)
505 1 _g23
_tBusiness to Consumer Electronics Commerce (B2C)
505 1 _g27
_tConsumer to Consumer Electronic Commerce (C2C)
505 1 _g28
_tGovernment to Business Electronic Commerce (G2C)
505 1 _g29
_tGovernemnt to Business Electronic Commerce(G2B)
505 1 _g30
_tPeer to Peer Electronic Commerce(P2P)
505 1 _g30
_tElectronic Commerce Tool
505 1 _g30
_tIn General
505 1 _g33
_tTelephone
505 1 _g35
_tFacsimile
505 1 _g35
_tTelevision
505 1 _g36
_tElectronic Data Interchange
505 1 _g38
_tInternet
505 1 _g41
_tGSM
505 1 _g41
_tEffects of Electronis Commerce
505 1 _g41
_tThe Effects of Electronis Commerce on Social Life
505 1 _g43
_tThe Effects of Electronis Commerce on Economic Life
505 1 _g45
_tThe Macro Economic Effects of Electronic Commerce
505 1 _g46
_tThe Micro Effects of Electronic Commerce
505 1 _g48
_tEffects on Production Costs
505 1 _g48
_tPositive and Negative Ascepts of Electronic Commerce
505 1 _g49
_tPositive Effects
505 1 _g51
_tSavings in the Marketing Budget
505 1 _g53
_tTime Saving
505 1 _g53
_tEquality of Opportunity between Enterprises
505 1 _g54
_tOn Part of Sellers
505 1 _g56
_tOn Part of Consumers
505 1 _g58
_tIts Negatives Effects
505 1 _g58
_tIn General
505 1 _g59
_tProblems Encountered in electronic Commerce
505 1 _g59
_tFinancial Problems
505 1 _g61
_tLegal Problems
505 1 _g62
_tInfrastructure Problem
505 1 _tSECON PART
505 1 _tELECTRONIC COMMERCE IN TURKEY
505 1 _g64
_tIn General
505 1 _g66
_tGovrenement Policies on Electronic Commerce in Turkey
505 1 _g66
_tPurpose, Principles and Policies
505 1 _g66
_tLegal and Institutional Regulations
505 1 _g67
_tThe Dimensions Electronic Commerce Volume has Presently Reached in Turkey
505 1 _g69
_tWork Undertaken on Electronics Commerce in Turkey and the Developments Process
505 1 _g69
_tScience and Technology Higher Baord(BTYK)
505 1 _g72
_tElectronic Commerce Coordination Board
505 1 _g74
_tRules to be taken into Consideration in Electronic Commerce
505 1 _g74
_tWeb Site Rules
505 1 _g74
_tOrdering Rules
505 1 _g75
_tPayments Rules
505 1 _g75
_tDelivery Rules
505 1 _g75
_tGuarantee Rules
505 1 _g76
_tRules of Return
505 1 _g76
_tConfidentiality Rules
505 1 _g76
_tSecurity Rules
505 1 _g77
_tSecurity in Electronic Commerce
505 1 _g77
_tIn General
505 1 _g78
_tPublic Key Encryption
505 1 _g79
_tSSL(Secure Socket Layer) and SET (Secure Electronic Transaction) Protocol
505 1 _g80
_tApproval Institution and Electronic Identity Document
505 1 _tTHIRD PART
505 1 _tTHE ETHICAL DIMENSION OF ELECTRONIC COMMERCE
505 1 _g82
_tIn General
505 1 _g86
_tImportant Ethical Problems related to Electronics Commerce and their Solution
505 1 _g87
_tConfidentiality of Personal Informatıon
505 1 _g89
_tUnpermirtted Commercial E-mail (SPAM)
505 1 _g93
_tElectronic Commerce Pratices for Children
505 1 _g95
_tElectronic Commerce Ethis and other Relevant Topics
505 1 _tFOURTH PART
505 1 _tUSAGE HABITS IN ELECTRONIC COMMERCE IN TURKEY AND WORKS ON THE ETHICAL DIMENSION OF COMMERCE
505 1 _g102
_tThe Significance of the Research
505 1 _g102
_tThe Purpose of the Research
505 1 _g103
_tThe Constraints of the Research
505 1 _g102
_tThe Purpose of the Research
505 1 _g103
_tThe Constraits of the Research
505 1 _g103
_tThe Method of th Research
505 1 _g103
_tPopulation of the Study
505 1 _g103
_tResearch Sampling
505 1 _g104
_tThe Collection of Research Data and the Statistical Method
505 1 _g104
_tThe Evaluation of Research Data
505 1 _g104
_tThe Hypotheses of Research
505 1 _g105
_tThe Findings of the Research and Comments
505 1 _g105
_tPersonal Information on Participants in the Research
505 1 _g108
_tFindings on th Research Hypotheses and their Evaluation
505 1 _g108
_tComparisons by Gender
505 1 _g109
_tFrequency and Percentages Distribution of Internet Access Purposes
505 1 _g110
_tFrequency and Percentage Distribution of Reason for Choosing Electronic Commerce
505 1 _g111
_tFrequency and Percentage Distrribution of the Reasons for Choosing Electronic Commerce
505 1 _g112
_tFrequency and Percentage Distrribution of the Priority in Services Provided in Electronic Commerce
505 1 _g113
_tFrequency and Percentage Distrribution of the Reasons for Choosing Electronic Commerce is Undertaken by Gender
505 1 _g114
_tFrequency and Percentage Distrribution of the Advantages of Electronic Commerce by Gender
505 1 _g115
_tFrequency and Percentage Distrribution of the Selection of the Web Site on Which Electronic Commerce is undertaken by Gender
505 1 _g116
_tFrequency and Percentage Distribution of the Frequency with which Electronics Commerce is Undertaken by Gender
505 1 _g117
_tFrequency and Percentage Distribution of Means of Access to Web Sites on Which Electronics Commerce is Undertaken by Gender
505 1 _g118
_tFrequency and Percentage Distribution of the Most Preferred Electronic Commerce Sites by Gender
505 1 _g120
_tFrequency and Percentage Distribution of by Marital Status
505 1 _g120
_tFrequency and Percentages Distribution of Purposes for Access Internet by Marital Status
505 1 _g121
_tFrequency and Percentages Distribution of Undertaking Electronic Commerce is Not Undertaken by Marital Status
505 1 _g122
_tFrequency and Percentages Distribution of Reason why Electronics Commerce İS Not Undertaken by Marital Status
505 1 _g125
_tFrequency and Percentages Distribution of the Priority in Service Provided by Electronic Commerce by Marital Status
505 1 _g126
_tFrequency and Percentages Distribution of the Factors Important When Selecting the Web Site on Which Electronic Commerce will be Undertaken by Marital Status
505 1 _g127
_tFrequency and Percentages and Percentages Distribution of the Most Prefered Web Sites in Electronic Commerce is Undertaken by Marital Status
505 1 _g129
_tFrequency and Percentages Distribution of the Most Preferred Web Sites in Electronic Commerce by Marital Status
505 1 _g130
_tFrenquecy and Percentage Distribution of the Influence of Products Bought Most by Other Customers on the Selection of Products during Electronics Commerce by Marital Status
505 1 _g131
_tFrenquecy and Percentage Distribution of What Types of Goods and Services are Bough with Electronic Commerce by Mairtal Status
505 1 _g132
_tFrenquecy and Percentage Distribution of the Monthly Average Amount of the Electronic Commerce Undertaken by Marital Status
505 1 _g133
_tFrenquecy and Percentage Distribution of the Use of Same Passwords Used Electronic Commerce by Marital Status
505 1 _g133
_tFrenquecy and Percentage Distribution of the Requirements for the Spread of Electronics Commerce by Marital Status
505 1 _g135
_tFrequency and Percentages Distribution of the Influence of Electronic Commerce on Shopping Life by Marital Status
505 1 _g136
_tFrequency and Percentages Distribution of the Attitude Towards the Advertisement Encountered During the Electronic Commerce Process or Recieved by Email by Marital Status
505 1 _g137
_tComparisons by Education Level
505 1 _g137
_tFrequency and Percentages Distribution of Internet Use Purpose by Education Level
505 1 _g138
_tFrenquecy and Percentage Distribution of Undertaking Electronic Commerce by Education Level
505 1 _g139
_tFrenquecy and Percentage Distribution of the Advantages of Electronic Commerce by Education Level
505 1 _g140
_tFrenquecy and Percentage Distribution of the Most Preferred Electronics Commerce Sites by Education Level
505 1 _g142
_tFrenquecy and Percentage Distribution of the Payments Means used durng Electronics Commerce by Education Level
505 1 _g143
_tFrenquecy and Percentage Distribution of the Requirements for the Spread of Electronics Commerce by Education Level
505 1 _g144
_tFrenquecy and Percentage Distribution of the Attitude Towards the Advertisements Encountered During the Electronics Commerce Process or Received by E-Mail by Education Level
505 1 _g146
_tComparisons by Income Level
505 1 _g146
_tFrequency and Percentages Distribution of Internet Use Purpose by Income Level
505 1 _g148
_tFrenquecy and Percentage Distribution of the Undertaking Electronic Commerce by Income Level
505 1 _g150
_tFrenquency and Percentage Distribution of theReas Electronic Commerce by Income Level
505 1 _g153
_tFrenquecy and Percentage Distribution of Reasons for Undertaking Electronics Commerce by Income Level
505 1 _g155
_tFrequency and Percentages Distribution of the Priority of Services Provided in Electronics Commerce by Income Level
505 1 _g157
_tFrequency and Percentage Distribution of the Advantages of Electronic Commerce by Income Level
505 1 _g159
_tFrequency and Percentages Distribution of the Reading the Security Information on the Web Sites on Which Electronics Commerce is undertaken by Income Level
505 1 _g161
_tFrequency and Percentage Distribution of the Most Preferred Electronic Commerce Sites by Income Level
505 1 _g164
_tFrequency and Percentage Distribution of the Country in which Electronic Commerce is Undertaken by Income
505 1 _g166
_tFrequency and Percentage Distribution of the Types of Goods and Service Bought By Electronics Commerce by Income Level
505 1 _g169
_tFrequency and Percentages Distribution of the Requirement for the Spread of Electronics Commerce by Income Level
505 1 _g171
_tFrequency and Percentage Distribution of the Influences of Electronic Commerce on Shopping Life by Income Level
505 1 _g173
_tComparisons by Age
505 1 _g173
_tFrequency and Percentages Distribution of Internet Access Puırposes by Age
505 1 _g176
_tFrequency and Percentages Distribution of Reasons for Not Undertaking E-Commerce by Age
505 1 _g179
_tFrequency and Percentage Distribution of the Priority of Services Provided by Electronic Commerce by Age
505 1 _g181
_tFrequency and Percentages Distribution of the Advantages of Electronic Commerce by Age
505 1 _g183
_tFrequency and Percentages Distribution of the Most Preferred Electronic Commerce by Age
505 1 _g185
_tFrequency and Percentage Distribution of the Types of Goods and Services Bought on Electronic Commerce by Age
505 1 _g187
_tFrequency and Percentage Distribution of the Means of Payments during Electronics Commerce by Age
505 1 _g189
_tFrequency and Percentages Distribution of the Influence of Electronic Commerce on Shopping Life by Age
505 1 _g190
_tFrequency and Percentage Distribution of the Attitude Towards the Advertisement Encountered During the Electronic Commerce Process or Received by E-Mail by Age
505 1 _g191
_tFrequency and Percentage Distribution of the Attitude Towards the Advertisement Encountered During the Electronic Commerce Process or Received by E-Mail by Age
505 1 _g193
_tCONCLUSIONS
999 _c388
_d388