000 16044na a2201729 4500
001 227208
003 koha_MIRAKIL
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040 _aCY-NiCIU
_btur
_cCY-NiCIU
_erda
041 0 _aeng
090 _aYL 369
_b A48 2013
100 1 _aAguta, Ugonna I.
_d1982-
245 0 _aThe impact of human resource management on organizational performance:
_bCase study of private banks in TRNC
_cUgonna I. Aguta; Supervisor: Hasret Balcıoğlu
260 _aNicosia
_bCyprus International University
_c2013
300 _aXXIII, 82 p.
_btab., fig.
_c30.5 cm
_eCD
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
500 _3Includes CD
504 _aIncludes references (75-78 p.)
520 _a'ABSTRACT In recent years, the Turkish Republic of North Cyprus has rapidly developed in to a multicultural economy with the entry of foreign ideas and different ways of doing things, in respect to the advancement in the internet and the technologies that come with it. As many organizations globally are faced with the challenge of performance, managers are under the pressure to address the increasing completion in the global market. It is against this bases that this study will attempt to examine the impact of Human Resource Management practices and its outcomes on organizational performance in private sector banks in TRNC. For the purpose of this research, data were collected from employees to know their perceptions about Human Resource Management practices and their outcomes through structured questionnaire. The sample size of the respondents was consisted of 335 employees of different departments and various branches of two private sector banks in TRNC. Statistical package for social science (SPSS) was used for various analysis of this research. Human Resource Management practices were discovered to be a significant predictor of job satisfaction, employee commitment and retention. One of the strongest determinants of employee satisfaction was attributed to compensation and social benefits, while employee commitment is closely related to compensation and benefits, recruitment & selection and training and development. Compensation and social benefits, performance appraisal, and training and development were positively related to employee retention. In a nutshell, the findings of the study have proven that when an organization adopt good HRM practices, it outcomes will lead to a better organizational performance. Key Words: Human Resource Management Practices, Organizational Performance, Organizational Commitment, TRNC Private Banks '
650 0 0 _aTRNC Private banks
650 0 0 _aKKTC Özel bankalar
650 0 0 _aOrganizational commitment
650 0 0 _aÖrgütsel bağlılık
700 0 _aSupervisor: Balcıoğlu, Hasret
_91656
942 _2ddc
_cTS
505 1 _tCHAPTER 1
505 1 _g1
_tLITERATURE REVIEW
505 1 _g8
_tHuman Resource (HR) and Human Resource Managament (HRM)
505 1 _g10
_tStrategic Human Resource Management
505 1 _g11
_tJob Satisfaction
505 1 _g12
_tOrganizational Commitment
505 1 _g14
_tMotivation
505 1 _g14
_tTraining and Development
505 1 _g17
_tRecruitment and Selection
505 1 _g19
_tCompensation
505 1 _g21
_tPerformance Evaluation
505 1 _g22
_tPromotional Practices
505 1 _g24
_tChapter 3
505 1 _g24
_tResearch Methodology
505 1 _g24
_tResearch Questions
505 1 _g25
_tAccess to Participants
505 1 _g25
_tStudy Area
505 1 _g26
_tPopulation
505 1 _g27
_tSample Size
505 1 _g27
_tData Collection Method
505 1 _g27
_tQuestionnaire
505 1 _g28
_tMode of Questionnaire Developments
505 1 _g28
_tStructure of The Questionnaire
505 1 _g28
_tMeasurements of Organizational(Banks' Performance)
505 1 _g29
_tMeasurements of HR practices
505 1 _g29
_tTranslation
505 1 _g30
_tCHAPTER 4
505 1 _g30
_tData Presentation and Analysis of General Information
505 1 _g30
_tPresentation of General Information
505 1 _g30
_tMarital status
505 1 _g31
_tMarital Status
505 1 _g32
_tGender Distribution of Employees
505 1 _g32
_tSex
505 1 _g32
_tSex
505 1 _g33
_tDesignation of Employee
505 1 _g33
_tDesignation
505 1 _g34
_tDesignation
505 1 _g35
_tNumber of Years employee has served in the Bank
505 1 _g35
_tNumber of Years
505 1 _g36
_tNumber of Years Put in
505 1 _g37
_tAge Distribution of Respondents
505 1 _g37
_tAge Group
505 1 _g37
_tAge of Respondents
505 1 _g38
_tEducational Qualification of Respondents
505 1 _g38
_tEducational Level
505 1 _g39
_tQualificational of Repondents
505 1 _g41
_tRepondents of Perceptional of Work Condition
505 1 _g41
_tDescription Statistics for Regression to Determine Significant Correlation Between Variable(x)Number of Years Put in and (y) My Work Conditions are Good
505 1 _g41
_tModel Summary for Regression to Determine Signifıcant Correlation Between Variable (x) Number of Years Put in and (y) My work Conditions are Good
505 1 _g42
_tCoefficient Summary to Determine the Significant Correlation Between Variable(x)Number of Years Put in and (y) My Work Conditions are Good
505 1 _g42
_tGraph 1 Dependent Varibale: Number of Years Put in
505 1 _g43
_tThe Recruitment and Selection Processes in the Organizational are Impartial
505 1 _g43
_tDescriptive statistics for regression to determine significant correlation between variable (x) Number of Years Put in and (y) The Recruitment and Selection Processes in this Organization are Impartial
505 1 _g43
_tModel Summary for Regression to Determine significant correlation Between Variable (x) Number of Years Put in and (y) The Recruitment and Selection Processes in this Organization are Impartial
505 1 _g44
_tCoefficient Summary to Determine the Significant Corelation Between Variable (x) Number of Years Put in and (y) The Recruitment and Selection Processes In This Organization are Impartial
505 1 _g44
_tGraph 2 Dependent Variable: Number of Years Put in
505 1 _g45
_tAll Appointment in this Organization are Based on Merit
505 1 _g45
_tDescriptive Statistics for Regression to Determine Significant Correlation Between Variable (x) Number of Years Put in and (y) All Appointment In This Organization are Based On Merit
505 1 _g46
_tDependent Varibale: Number of Years Put in
505 1 _g47
_tThe Organization has Provided Me with Training Opportunities Enabling Me to Extend My Range of Skill and Abilities
505 1 _g47
_tDescriptive Statistics for Regression to Determine Significant Correlation Between Varibale (x) Number of Years Put in and (y) This Organization has Provided Me with Traning Opportunities Enabling Me to Extend My Range of Skills and Abilities
505 1 _g47
_tModel Summary for Regression to Determines Significant Correlation Between Variable (x) Number of Years Put in and (y) This Organization has Provided Me with Traning Opportunities Enabling Me to Extend My Range of Skills and Abilities
505 1 _g48
_tCoefficient for Regression to Determines Signicant Correlation Between(x) Number of Years Put in and (y) This Organization has Provided me with Traning Opportunities Enabling Me to Extend My Range of Skills and Abilities
505 1 _g49
_tGraph 4 Depandent Varibale: Number of Years Put in
505 1 _g49
_tThis Oragnization is Committed to Training and Development of its Employees
505 1 _g49
_tDescripive Statistics for Regression to Determines Significant Correlation Between Variable (x)Age of Respondent and (y) This Organization is Commited to the traning and Development of its Employees
505 1 _g50
_tModel Summary for Regression to Determine Significant Correlation Between Variable (x) Age of Respondent and (y) This Organization is Committed to Tranning and Development of its Employees
505 1 _g50
_tCoefficient for Regression to Determine Significant Correlation Between Variable (x)Age of Respondent and (y) This organization is Committed to the Training and Development of its Employees
505 1 _g51
_tGraph 5 Dependent Variable : Age of Respondents
505 1 _g52
_tMy Salary/Wage is Fair Considering what Other People are Paid
505 1 _g52
_tDescriptive Statistics for Regression to Determine Significant Correlation Between Varibale(x) Age of Respondent and (y) My Salary/Wage is Fair Considering what Other People are Paid
505 1 _g52
_tModel Summary for Regression to Determine Significant Correlation Between Variable (x) Age of Respondent and (y) My Salay /Wage is Fair Considering what Other People are Paid
505 1 _g53
_tCoefficient for Regression to Determine Significant Correlation Between Variable (x) Age of Respondent and (y) My Salary /Wage is Fair Considering what other People are Paid
505 1 _g54
_tGraph 6 Dependent Variable : Age of Repondent
505 1 _g54
_tThe Amount of Support and Guidance I Recieve from My Supervisor is Worthwhile
505 1 _g54
_tDescriptive Statistics for Regression to Determine Significant Correlation Between Varibale (x) Age of Respondents and (y) The Amount of Support and Guidance I Receive From My Supervisor is Worth while
505 1 _g55
_tModel Summary for Regression to Determines Significant Correlation Between Variable(x) Age of Respondents and (y) The Amount of Support and Guidance I Receive From My Supervisor is Worth While
505 1 _g55
_tDependent Variable: Age of Respondent
505 1 _g57
_tThe Amount of Independent Thought and Action I can Exercise on My Job is Fair
505 1 _g57
_tDescriptive Statisstics for Regression to Determines Significant Correlation Between Variable (x )Age of Respondent and (y) The Amount of Independent Thought and Action I can Exercise on My Job is Fair
505 1 _g58
_tCoefficients for Regression to Determine Significant Correlation Between Variable(x) Age of Repondent and (y) The Amount of Independent Thought and Action I can Exercise on My Job is Fair
505 1 _g58
_tDependent Varibale: Age of Respondents
505 1 _g59
_tThe Overall Quality of Supervision I Receive in My Work is Fair
505 1 _g59
_tDescriptive Statistics for Regression to Determine Significant Correlation Between Varible (x) Age of Respondents and (y) The Overall Quality of Supervision I Receive in My work is Fair
505 1 _g59
_tModel Summary for Regression to Determine Significant Correlation Between Variable (x) Age of Respondent and (y) The Overall Quality of Supervision I Receive in My Work is Fair
505 1 _g60
_tCoefficients for Regression to Determine Significant Correlation Between Variable (x) Age of Respondent and (y) The Overall Quality of Supervision I Receive in My Work is Fair
505 1 _g61
_tGraph 9 Dependent Variable: Age of Respondents
505 1 _g61
_tI am Willing to Put in a Great Deal of Effort Beyond that Normally Expected in order to Help the Organization be Successful
505 1 _g61
_tDescriptive Statistics for Regression to Determine Significant Correlation Between Variable (x) Qualification of Respondents and (y) I am willing to put in a Great Deal of Effort Beyond that Normally Expected in Order to Help the Organization be Successful
505 1 _g62
_tModel Summary for Regression to Determine Significant Correlation Between Variable(x) Qualification of Respondent and (y) I am Willing to Put in a Great Deal of Effort Beyond that Normally Expected in Order to Help the Organization be Successful
505 1 _g62
_tCoefficients for Regression to Determine Significant Correlation Between Variable (x) Qualification of Respondent and (y) I am Willing to Put in a Great Deal of Effort Beyond that Normally Expected in Order to Help the Organization be Successful
505 1 _g62
_tThe coefficient for Regression to Determine Significant Correlation Between Variable (x) Qualification of Respondent and (y) I am willing to Put in a Great Deal of Effort Beyond that Normally Expected in Order to Help the Organization be Successful
505 1 _g62
_tThe coefficient for Regression to Determine Signifıcant Correlation Between Variable (x) Qualification of Respondent and (y) I am Willing to Put in a Great Deal of Effort Beyond that Normally Expected in Order to Help the Organization be Successful
505 1 _g63
_tGraph 10 Dependent Variable: Qualification of Respondent
505 1 _g63
_tFeel Very Little Loyalty to this Organization
505 1 _g63
_tDescriptive Statistics for Regression to Determine Significant Correlation Between Variable(x) Qualification of Respondent and (y) I feel very Little Loyalty to this Organization
505 1 _g64
_tModel Summary for Regression to Determine Significant Correlation Between Variable (x) Qualification of Respondent and (y) I feel Very Little Loyalty to this Organization
505 1 _g64
_tCoefficients for Regression to Determine Significant Correlation Between Variable (x) Qualification of Respondent and (y) I Feel Very Little Loyalty to this Organization
505 1 _g65
_tDependent Variable: Qualification of Respondents
505 1 _g65
_tI would Accept Almost any Type of Job Assignment in Order to Keep Working for this Organization
505 1 _g65
_tDescriptive Statistics for Regression to Determines Significant Correlation Between Variable(x) Qualification of Respondent and (y) I would accept almost any type of Job Assignment in Order to Kep Working for this Organization
505 1 _g66
_tModel Summary for Regression to Determine Significance Correlation between Variable (x) Qualification of Respondent and (y) I would Accept Almost any Type of Job Assignment in Order to Keep Working
505 1 _g66
_tCoefficient for Regression to Determine Significantly Correlation Between Variable(x) Qualification of Respondent and (y) I Would Accept Almost any Type of Job Assignment in the Order to Keep Working for this Organization
505 1 _g67
_tGraph 12 Dependent Variable: Qualification of Respondents
505 1 _g67
_tI Find My Values and Organization's Value is Similar
505 1 _g67
_tDescriptive Statistics for Regression to Determine Signıcant Correlation Between Variable (x) Qualification of Respondents and (y) I Find that My Values and Organization's Value are Similar
505 1 _g68
_tModel Summary for Regression to Determine Significant Correlation Between Variable (x) Qualification of Respondents (y) I Find that Values and Organization's Value are Similar
505 1 _g69
_tDependent Variable: Qualification of Respondents
505 1 _g69
_tThere's not too much to be gained by sticking with this organization indefinitely
505 1 _g69
_tDescription Statistics for Regression to Determines Significant Correlation Between Variable (x)Qualification of Respondents and (y) There is not too much to be Gained By Sticking With this Organization Indefinitely
505 1 _g70
_tModel Summary for Regression to Determine Significant Correlation Between Variable(x) Qualification of Respondents and (y) There is not too much to be Gained By Striking with this Organization Indefinitely
505 1 _g70
_tCoefficients for Regression to Determine Significant Correlation between Variable(x) Qualification of Respondents and (y) there is not too much to be gained By Sticking with this Organization Indefinitely
505 1 _g71
_tGraph 14 Dependent Variable: Qualification of Respondents
505 1 _g72
_tCHAPTER 5
505 1 _g72
_tCONCLUSION AND RECOMMENDATION
505 1 _g75
_tLimitation and Future Research
505 1 _g76
_tREFERENCES
999 _c408
_d408