000			01264na a2200337 4500
001			255971
003			koha_MIRAKIL
005			20221226090038.0
008			200210b tu 000 0
040			_aCY-NiCIU _btur _cCY-NiCIU _erda
041			_aeng
090			_aYL 1586 _bE94 2019
100			_aEzea, Collins Chukwuemeka
245		0	_aCustomer relationship management strategies in health care industry (A case study of private and public hospitals in North Cyprus) _cCollins Chukwuemeka Ezea; Supervisor: Mehmet Yeşiltaş
260			_aNicosia _bCyprus International University _c2019
300			_aVIII, 75 p. _bcolor figure, table, color chart _c30.5 cm _eCD
336			_2rdacontent _atext _btxt
337			_2rdamedia _aunmediated _bn
338			_2rdacarrier _avolume _bnc
500			_aIncludes CD
504			_aIncludes references (52-61 p.)
650			_aCustomer relationship management
650			_aHasta memnuniyeti
650			_aHealth service quality
650			_aMüşteri ilişkileri yönetimi
650			_aPatient satisfaction
650			_aSağlık hizmet kalitesi
700			_aSupervisor: Yeşiltaş, Mehmet _91656
942			_2ddc _cTS
999			_c73674 _d73674