| 000 | 01244na a2200361 4500 | ||
|---|---|---|---|
| 001 | 255959 | ||
| 003 | koha_MIRAKIL | ||
| 005 | 20221226090039.0 | ||
| 008 | 200207b tu 000 0 | ||
| 040 |
_aCY-NiCIU _btur _cCY-NiCIU _erda |
||
| 041 | _aeng | ||
| 090 |
_aYL 1616 _bM25 2020 |
||
| 100 | _aMaina, Catherine Wambura | ||
| 245 | 4 |
_aThe effect of mobile banking (M-PESA) on customer satisfaction in Kenya banking industry _cCatherine Wambura Maina; Supervisor: Husam A. H. Rjoub |
|
| 260 |
_aNicosia _bCyprus International University _c2020 |
||
| 300 |
_aX, 85 p. _btable, figure _c30.5 cm _eCD |
||
| 336 |
_2rdacontent _atext _btxt |
||
| 337 |
_2rdamedia _aunmediated _bn |
||
| 338 |
_2rdacarrier _avolume _bnc |
||
| 500 | _aIncludes CD | ||
| 504 | _aIncludes references (70-77 p.) | ||
| 650 | _aCustomer attitude | ||
| 650 | _aCustomer satisfaction | ||
| 650 | _aKullanıcı yeterliliği | ||
| 650 | _aMüşteri memnuniyeti | ||
| 650 | _aMüşteri tutumu | ||
| 650 | _aService quality | ||
| 650 | _aServis kalitesi | ||
| 650 | _aUser proficiency | ||
| 700 |
_aSupervisor: Rjoub, Husam A. H. _91656 |
||
| 942 |
_2ddc _cTS |
||
| 999 |
_c73704 _d73704 |
||