The impact of the February 2001 crisis on the health sector a comparison between public and private hospitals in Istanbul
Yılmaz, Yılmaz
The impact of the February 2001 crisis on the health sector a comparison between public and private hospitals in Istanbul Yılmaz Yılmaz; Supervisor: Abdul Ghafoor - Nicosia Cyprus International University 2002 - X, 89 s. fig., tab. 30.5 cm
Includes appendix(79 - 80 p.) Includes references (76 - 78 p.)
CHAPTER 1 INTRODUCTION 2 BACKGROUND 2 OBJECTIVE OF STUDY 2 STRUCTURE OF DISSERTATION 2 CHAPTER II MANAGEMENT : BASIC CONCEPTS 4 CONCEPTUAL UNDERSTANDING 5 DEFINITIONS OF MANAGEMENT 5 CONTEMPORARY DEFINITION OF MANAGEMENT 8 FAYOL'S GENERAL PRINCIPLES OF MANAGEMENT RELATED TO ORGANIZATIONAL STRUCTURE 9 PROPERTIES OF WEBER'S BUREAUCRACY 10 SUPPORTING CONCEPTS 10 THE ROLE OF MANAGEMENT 11 THE UNIVERSITY OF MANAGEMENT 12 CLARIFYING JOB ACTIVITIES IN MANAGEMENT 12 NATURE OF MANAGEMENT 13 THE CLASSIFICATIONS OF THE FUNCTIONS OF THE MANAGEMENT 14 BATTY'S CLASSIFICATION 14 FORECASTING 14 PLANNING 15 ORGANIZING 16 MOTIVATING 16 CO-ORDINATING 17 CONTROLLING 17 LEADERSHIP 18 DECISION-MAKING 18 LOUIS E.BOONE AND DAVID L. KURTZ'S CLASSIFICATION 20 LYMAN A. KEITH AND CARLO E. GUBELLIN'S CLASSIFICATION 21 LEVEL'S OF MANAGEMENT 21 TOP MANAGEMENT 21 SUPERVISORY MANAGEMENT 22 MIDDLE MANAGEMENT 22 RESPONSIBILITIES OF A MANAGERS 22 CRITICISMS ON MULTIFACETED MANAGER 24 FUNCTIONS OF MANAGERS 25 ESSENTIAL PROPERTIES OF GOOD MANAGEMENT 26 RESPONSIBILITIES OF MANAGEMENT BOARD 26 SKILLS NEEDED FOR EFFECTIVE MANAGEMENT 27 TECHNICAL SKILLS 27 INTERPERSONAL SKILLS 27 CONCEPTUAL SKILLS 27 CONDENSATION OF THE 14 POINTS FOR MANAGEMENT 27 MANAGEMENT PRINCIPLE 29 TODAY'S MANAGER 31 CHAPTER 3 CRISIS 32 DEFINITION OF A CRISIS 33 REASONS OF CRISIS 34 EXTERNAL CHANGES 34 MANAGEMENT ERRORS 35 CRISIS MANAGEMENT 37 CRISIS MANAGEMENT STEPS 37 MITIGATION 38 PREPAREDNESS 38 RESPONSE 38 RECOVERY 38 CRISIS MANAGEMENT PLANNING 38 COMPLIANCE 39 PREPAREDNESS 42 TRAINING AND RETRAINING 43 INFORMATION MANAGEMENT 44 CRISIS MANAGEMENT TEAMS 45 THE CRISIS MANAGER 46 CHAPTER 4 THE PLACE OF HEALTH SECTOR IN TURKISH ECONOMY 48 GROSS FIXED INVESTMENT 49 SELECTIVE PHYSICAL INDICATORS 50 HUMAN RESOURCES IN HEALTH SECTOR 51 COMPARATIVE ANALYSIS OF PUBLIC AND PRIVATE INVESTMENT 52 SHARE OF HEALTH FACILITIES AT ISTANBUL 53 CHAPTER 5 HEALTH SECTOR BEFORE AND AFTER CRISIS : A COMPARATIVE ANALYSIS 57 THE AIM AND CONTENT OF THE RESEARCH 58 THE METHOD USED IN THE RESEARCH 58 RESULTS AND DISCUSSION 59 THE GENERAL ANALYSIS OF THE HOSPITALS 59 THE CAPITAL STRUCTURE OF THE HOSPITAL 59 THE FACILITIES AVAILABLE OF THE HOSPITAL 59 THE NUMBER OF PERSONNEL OF HOSPITALS 60 THE ACTUAL CAPACITY USAGE 61 MANAGEMENT STRUCTURE OF THE HOSPITALS BEFORE CRISIS 62 OBJECTIVES OF THE HOSPITALS 62 TYPES OF PLANNING OF THE HOSPITALS 62 DISTRIBUTION OF THE HOSPITALS IN CASE OF A HAVING CRISIS GUIDE 63 CONTENT OF THE CRISIS GUIDE 63 TECHNIQUES USED IN THE PERCRISIS AND IN-CRISIS DECISION 63 PROPERTIES OF THE ORGANIZATIONAL STRUCTURE OF THE HOSPITALS 64 PERSONAL CHARACTERISTICS OF HOSPITAL MANAGERS 66 TYPES OF TRAINING METHODS USED IN HOSPITALS 66 ANALYSIS OF HOSPITALS DURING CRISIS 67 ADDITIONAL REASONS FOR THE CRISIS IN THE HOSPITAL 67 PRECAUTIONS TAKEN IN ORDER TO GET OUT OF CRISIS IN THE HOSPITALS 68 NEGATIVE EFFECTS OF THE CRISIS IN THE HOSPITALS 69 PRACTICES OF THE HOSPITALS IN THE CRISIS 70 PERSONNEL POLICY PRACTICED DURING THE CRISIS 70 DISTRIBUTION OF THE HOSPITALS IN CASE OF THE MANAGEMENT STYLES 70 DISTRIBUTION OF THE HOSPITALS IN CASE OF THE PRACTICES DURING THE CRISIS 71 DISTRIBUTION OF THE HOSPITALS IN CASE OF POST CRISIS PRACTICES 71 CHAPTER 6 CONCLUSIONS 72 REFERENCES 76 APPENDIX :THE QUESTIONNAIRE FORM 79
' Although, all economical sectors were affected by the recent February 2001 economical crisis in Turkey, a health sector was hit more seriously. This study analyzes the effects of the recent economical crisis on the health sector particularly in Istanbul Region. In order to analyze the effects of the economical crisis on the health sectors, seven hospitals are chosen in Istanbul. Three of these hospitals are state and four of them are private. A Questionnaire has prepared to collect the relevant data in explaining the effects of the economic crisis in the contest of before and after situation. The questionnaire was consist of specific and direct questions, and an interview method is used to avoid any confusion. A comparative analysis has been used to analyze the effects of the crisis on the health sector, and to understand the differences between state and private hospitals. The results indicate that private hospitals were affected more than state hospitals. The number of patients decreases in the private hospitals while it increases in the state hospitals. The study revealed also that both kinds of hospitals were not exactly ready for any crisis. '
Management
Yönetim
Health sector
Sağlık sektörü
The impact of the February 2001 crisis on the health sector a comparison between public and private hospitals in Istanbul Yılmaz Yılmaz; Supervisor: Abdul Ghafoor - Nicosia Cyprus International University 2002 - X, 89 s. fig., tab. 30.5 cm
Includes appendix(79 - 80 p.) Includes references (76 - 78 p.)
CHAPTER 1 INTRODUCTION 2 BACKGROUND 2 OBJECTIVE OF STUDY 2 STRUCTURE OF DISSERTATION 2 CHAPTER II MANAGEMENT : BASIC CONCEPTS 4 CONCEPTUAL UNDERSTANDING 5 DEFINITIONS OF MANAGEMENT 5 CONTEMPORARY DEFINITION OF MANAGEMENT 8 FAYOL'S GENERAL PRINCIPLES OF MANAGEMENT RELATED TO ORGANIZATIONAL STRUCTURE 9 PROPERTIES OF WEBER'S BUREAUCRACY 10 SUPPORTING CONCEPTS 10 THE ROLE OF MANAGEMENT 11 THE UNIVERSITY OF MANAGEMENT 12 CLARIFYING JOB ACTIVITIES IN MANAGEMENT 12 NATURE OF MANAGEMENT 13 THE CLASSIFICATIONS OF THE FUNCTIONS OF THE MANAGEMENT 14 BATTY'S CLASSIFICATION 14 FORECASTING 14 PLANNING 15 ORGANIZING 16 MOTIVATING 16 CO-ORDINATING 17 CONTROLLING 17 LEADERSHIP 18 DECISION-MAKING 18 LOUIS E.BOONE AND DAVID L. KURTZ'S CLASSIFICATION 20 LYMAN A. KEITH AND CARLO E. GUBELLIN'S CLASSIFICATION 21 LEVEL'S OF MANAGEMENT 21 TOP MANAGEMENT 21 SUPERVISORY MANAGEMENT 22 MIDDLE MANAGEMENT 22 RESPONSIBILITIES OF A MANAGERS 22 CRITICISMS ON MULTIFACETED MANAGER 24 FUNCTIONS OF MANAGERS 25 ESSENTIAL PROPERTIES OF GOOD MANAGEMENT 26 RESPONSIBILITIES OF MANAGEMENT BOARD 26 SKILLS NEEDED FOR EFFECTIVE MANAGEMENT 27 TECHNICAL SKILLS 27 INTERPERSONAL SKILLS 27 CONCEPTUAL SKILLS 27 CONDENSATION OF THE 14 POINTS FOR MANAGEMENT 27 MANAGEMENT PRINCIPLE 29 TODAY'S MANAGER 31 CHAPTER 3 CRISIS 32 DEFINITION OF A CRISIS 33 REASONS OF CRISIS 34 EXTERNAL CHANGES 34 MANAGEMENT ERRORS 35 CRISIS MANAGEMENT 37 CRISIS MANAGEMENT STEPS 37 MITIGATION 38 PREPAREDNESS 38 RESPONSE 38 RECOVERY 38 CRISIS MANAGEMENT PLANNING 38 COMPLIANCE 39 PREPAREDNESS 42 TRAINING AND RETRAINING 43 INFORMATION MANAGEMENT 44 CRISIS MANAGEMENT TEAMS 45 THE CRISIS MANAGER 46 CHAPTER 4 THE PLACE OF HEALTH SECTOR IN TURKISH ECONOMY 48 GROSS FIXED INVESTMENT 49 SELECTIVE PHYSICAL INDICATORS 50 HUMAN RESOURCES IN HEALTH SECTOR 51 COMPARATIVE ANALYSIS OF PUBLIC AND PRIVATE INVESTMENT 52 SHARE OF HEALTH FACILITIES AT ISTANBUL 53 CHAPTER 5 HEALTH SECTOR BEFORE AND AFTER CRISIS : A COMPARATIVE ANALYSIS 57 THE AIM AND CONTENT OF THE RESEARCH 58 THE METHOD USED IN THE RESEARCH 58 RESULTS AND DISCUSSION 59 THE GENERAL ANALYSIS OF THE HOSPITALS 59 THE CAPITAL STRUCTURE OF THE HOSPITAL 59 THE FACILITIES AVAILABLE OF THE HOSPITAL 59 THE NUMBER OF PERSONNEL OF HOSPITALS 60 THE ACTUAL CAPACITY USAGE 61 MANAGEMENT STRUCTURE OF THE HOSPITALS BEFORE CRISIS 62 OBJECTIVES OF THE HOSPITALS 62 TYPES OF PLANNING OF THE HOSPITALS 62 DISTRIBUTION OF THE HOSPITALS IN CASE OF A HAVING CRISIS GUIDE 63 CONTENT OF THE CRISIS GUIDE 63 TECHNIQUES USED IN THE PERCRISIS AND IN-CRISIS DECISION 63 PROPERTIES OF THE ORGANIZATIONAL STRUCTURE OF THE HOSPITALS 64 PERSONAL CHARACTERISTICS OF HOSPITAL MANAGERS 66 TYPES OF TRAINING METHODS USED IN HOSPITALS 66 ANALYSIS OF HOSPITALS DURING CRISIS 67 ADDITIONAL REASONS FOR THE CRISIS IN THE HOSPITAL 67 PRECAUTIONS TAKEN IN ORDER TO GET OUT OF CRISIS IN THE HOSPITALS 68 NEGATIVE EFFECTS OF THE CRISIS IN THE HOSPITALS 69 PRACTICES OF THE HOSPITALS IN THE CRISIS 70 PERSONNEL POLICY PRACTICED DURING THE CRISIS 70 DISTRIBUTION OF THE HOSPITALS IN CASE OF THE MANAGEMENT STYLES 70 DISTRIBUTION OF THE HOSPITALS IN CASE OF THE PRACTICES DURING THE CRISIS 71 DISTRIBUTION OF THE HOSPITALS IN CASE OF POST CRISIS PRACTICES 71 CHAPTER 6 CONCLUSIONS 72 REFERENCES 76 APPENDIX :THE QUESTIONNAIRE FORM 79
' Although, all economical sectors were affected by the recent February 2001 economical crisis in Turkey, a health sector was hit more seriously. This study analyzes the effects of the recent economical crisis on the health sector particularly in Istanbul Region. In order to analyze the effects of the economical crisis on the health sectors, seven hospitals are chosen in Istanbul. Three of these hospitals are state and four of them are private. A Questionnaire has prepared to collect the relevant data in explaining the effects of the economic crisis in the contest of before and after situation. The questionnaire was consist of specific and direct questions, and an interview method is used to avoid any confusion. A comparative analysis has been used to analyze the effects of the crisis on the health sector, and to understand the differences between state and private hospitals. The results indicate that private hospitals were affected more than state hospitals. The number of patients decreases in the private hospitals while it increases in the state hospitals. The study revealed also that both kinds of hospitals were not exactly ready for any crisis. '
Management
Yönetim
Health sector
Sağlık sektörü