A research on the satisfaction status and the expectation levels of the beneficiaries of the services provided by e-human resources consulting companies in Turkey Adnan Burak Dönmez; Supervisor: Nükhet Saracel

Yazar: Katkıda bulunan(lar):Dil: İngilizce Yayın ayrıntıları:Nicosia Cyprus International University 2013Tanım: VIII, 89 p. tab. 30.5 cm CDİçerik türü:
  • text
Ortam türü:
  • unmediated
Taşıyıcı türü:
  • volume
Konu(lar):
Eksik içerik
1 INTRODUCTION
3 SERVICES OFFERED IN ELECTRONIC FORM
3 IN GENERAL
3 ACORDING TO THE TYPES OF SERVICES
3 E-GOVERNMENT
4 Definitions of E-Government Portal
4 E-Governement Portal Services
5 Amenities Provided by E-Government Portal
6 E-Commerce
6 Definition of E-Commerce
7 Causes of E-Commerce
8 Types of E-Commerce
9 B2B 'Business to Business'
10 B2C 'Business to Customer'
11 C2C 'Customer to Customer'
11 E- Commerce between Citizen and Government Organizations and Institutions
11 E-Commerce between Enterprises and Government Organizations and Institutions
11 THE CONCEPT OF SOCIAL MEDIA
11 The Definition and Features of Social Media
16 Social Media Components
16 Blogs
18 TWITTER
20 Wikis
21 ELECTRONIC LEARNING (E-LEARNING)
21 Definition of Elşectronic Learning
26 HUMAN RESOURCES MANAGEMENT AND E-HUMAN RESOURCES
26 THEORETICAL FOUNDATIONS
26 Human Resources
26 Human Resources Management
34 Developments of Human Resources Management
37 ELECTRONIC HUMAN RESOURCES MANAGEMENT
37 The Concept and Scope of Human Resources Management
38 Electronic Human Resource Management Objectives
39 Electronic Human Resources Stages
39 Information Sharing
39 Creating Database
40 Basic Human Resources Operations
40 Complex Human Resources Operations
40 Network-Based Human Resources Operations
40 Electronics Human Resource Management Benefits
43 SERVICES OF ELECTRONIC HUMAN RESOURCES
44 ELECTRONICS HUMAN RESOURCES SREVICES
44 Electronics Humans Resources Planning
44 Electronics Recruitment
46 Electronics Performance Evaluation
46 E-HUMAN RESOURCES SITES AND THEIR OFFER OF SERVICES
48 Popular Human Resources Websites in Turkey and World
48 Human Resource Website in Turkey
48 Kariyer.net
49 Yenibiris.com
50 Secretcv.com
50 Tekadres.com
51 Koc Career(Koç Kariyer)
52 A RESEARCH ON THE SATISFACTION STATUS AND THE EXPECTATION LEVELS OF THE BENEFICIARIES OF THE SERVICES PROVIDED BY E-HUMAN RESOURCES CONSULTING COMPANIES IN TURKEY
52 PURPOSE OF THE RESEARCH
52 LIMITATIONS OF THE RESEARCH
52 RESEARCH METHODOLOGY
52 Overview of the Research
52 The Survey Sample of the Research
53 Research Data Collcetion
53 Evaluation of the Research Data
54 Research Questions
55 Personal Information of the study's Participants
59 Evaluation of Research Findings
73 CONCLUSION
78 REFERENCES
87 THESIS SURVEY
Özet: 'Abstract The interent technology which has started to live in its golden age in 21st century has led to important improvement in business environment as well as the contributions to humanity in many areas. E-human resources which is applied on interent appears to be one of the most common practices in this area. In this context, on one hand, job application, opportunities of appropriaye facilities for personal development and interviews became possible to be applied through interent and on the order hand a new line of business is engendered as a result. E-human resources consulting servise forms this new line of business. In Turkey as wel as some other countries, the number of companies offering this kind of services and the variety of the services offered ar rapidly increasing. In this study, the satisfaction status and the expectations levels of the benrficiaries of the services provided by E-human resources consulting companies were being examined. Key words:E-human resource, E-human resource websites, E-recruitment. Özet 21. yüzılda altın çağını yaşamaya başlayan internet teknolojisi pek çok alanda insanlığa sağladığı katkıların yanısıra iş hayatında da önemli yeniliklere yol açmıştır. Bu konudaki en yaygın uygulamalardan birinin internet üzerinden yürütülmeye başlanan E-ınsan kaynakları olduğu görümektedır. Bu bağlamda bır taraftan internet üzerinden iş başvurularının yapılması, bireylere kişisel gelişime uygun imkanların sağlanması ve mülakatların internet üzerine taşınması mümkün hale gelir iken, diğer taraftan da yeni bir iş alanı doğmuş bulunmaktadır.E-ınsan kaynakları danışmanlık hızmeti, bu yeni iş alanını oloşturmaktadır. Diğer bazı ülkelerde oldugu gibi, Türkiye\'de de bu tür hizmeti veren şirket sayısı ve sunduğu hizmet hızla artmaktadır. Bu çalışmada, Türkiye\'de E-Insan kaynakları danışmanlık şirketlerinin sunduğu hizmetlerden yararlananların memnuniyet durumu ve beklenti düzeyleri incelenmeye çalışılmıştır. Anahtar sözcükler: E-İnsan kaynakları, E-İnsan kaynakları siteler., E-İşe alım. '
Materyal türü: Thesis
Mevcut
Materyal türü Geçerli Kütüphane Koleksiyon Yer Numarası Durum Notlar İade tarihi Barkod Materyal Ayırtmaları
Thesis Thesis CIU LIBRARY Tez Koleksiyonu Tez Koleksiyonu YL 355 D66 2013 (Rafa gözat(Aşağıda açılır)) Kullanılabilir Business Administration Department T386
Toplam ayırtılanlar: 0

Includes CD

Includes references (78-86 p.)

'Abstract The interent technology which has started to live in its golden age in 21st century has led to important improvement in business environment as well as the contributions to humanity in many areas. E-human resources which is applied on interent appears to be one of the most common practices in this area. In this context, on one hand, job application, opportunities of appropriaye facilities for personal development and interviews became possible to be applied through interent and on the order hand a new line of business is engendered as a result. E-human resources consulting servise forms this new line of business. In Turkey as wel as some other countries, the number of companies offering this kind of services and the variety of the services offered ar rapidly increasing. In this study, the satisfaction status and the expectations levels of the benrficiaries of the services provided by E-human resources consulting companies were being examined. Key words:E-human resource, E-human resource websites, E-recruitment. Özet 21. yüzılda altın çağını yaşamaya başlayan internet teknolojisi pek çok alanda insanlığa sağladığı katkıların yanısıra iş hayatında da önemli yeniliklere yol açmıştır. Bu konudaki en yaygın uygulamalardan birinin internet üzerinden yürütülmeye başlanan E-ınsan kaynakları olduğu görümektedır. Bu bağlamda bır taraftan internet üzerinden iş başvurularının yapılması, bireylere kişisel gelişime uygun imkanların sağlanması ve mülakatların internet üzerine taşınması mümkün hale gelir iken, diğer taraftan da yeni bir iş alanı doğmuş bulunmaktadır.E-ınsan kaynakları danışmanlık hızmeti, bu yeni iş alanını oloşturmaktadır. Diğer bazı ülkelerde oldugu gibi, Türkiye\'de de bu tür hizmeti veren şirket sayısı ve sunduğu hizmet hızla artmaktadır. Bu çalışmada, Türkiye\'de E-Insan kaynakları danışmanlık şirketlerinin sunduğu hizmetlerden yararlananların memnuniyet durumu ve beklenti düzeyleri incelenmeye çalışılmıştır. Anahtar sözcükler: E-İnsan kaynakları, E-İnsan kaynakları siteler., E-İşe alım. '

1 INTRODUCTION

3 SERVICES OFFERED IN ELECTRONIC FORM

3 IN GENERAL

3 ACORDING TO THE TYPES OF SERVICES

3 E-GOVERNMENT

4 Definitions of E-Government Portal

4 E-Governement Portal Services

5 Amenities Provided by E-Government Portal

6 E-Commerce

6 Definition of E-Commerce

7 Causes of E-Commerce

8 Types of E-Commerce

9 B2B 'Business to Business'

10 B2C 'Business to Customer'

11 C2C 'Customer to Customer'

11 E- Commerce between Citizen and Government Organizations and Institutions

11 E-Commerce between Enterprises and Government Organizations and Institutions

11 THE CONCEPT OF SOCIAL MEDIA

11 The Definition and Features of Social Media

16 Social Media Components

16 Blogs

18 TWITTER

20 Wikis

21 ELECTRONIC LEARNING (E-LEARNING)

21 Definition of Elşectronic Learning

26 HUMAN RESOURCES MANAGEMENT AND E-HUMAN RESOURCES

26 THEORETICAL FOUNDATIONS

26 Human Resources

26 Human Resources Management

34 Developments of Human Resources Management

37 ELECTRONIC HUMAN RESOURCES MANAGEMENT

37 The Concept and Scope of Human Resources Management

38 Electronic Human Resource Management Objectives

39 Electronic Human Resources Stages

39 Information Sharing

39 Creating Database

40 Basic Human Resources Operations

40 Complex Human Resources Operations

40 Network-Based Human Resources Operations

40 Electronics Human Resource Management Benefits

43 SERVICES OF ELECTRONIC HUMAN RESOURCES

44 ELECTRONICS HUMAN RESOURCES SREVICES

44 Electronics Humans Resources Planning

44 Electronics Recruitment

46 Electronics Performance Evaluation

46 E-HUMAN RESOURCES SITES AND THEIR OFFER OF SERVICES

48 Popular Human Resources Websites in Turkey and World

48 Human Resource Website in Turkey

48 Kariyer.net

49 Yenibiris.com

50 Secretcv.com

50 Tekadres.com

51 Koc Career(Koç Kariyer)

52 A RESEARCH ON THE SATISFACTION STATUS AND THE EXPECTATION LEVELS OF THE BENEFICIARIES OF THE SERVICES PROVIDED BY E-HUMAN RESOURCES CONSULTING COMPANIES IN TURKEY

52 PURPOSE OF THE RESEARCH

52 LIMITATIONS OF THE RESEARCH

52 RESEARCH METHODOLOGY

52 Overview of the Research

52 The Survey Sample of the Research

53 Research Data Collcetion

53 Evaluation of the Research Data

54 Research Questions

55 Personal Information of the study's Participants

59 Evaluation of Research Findings

73 CONCLUSION

78 REFERENCES

87 THESIS SURVEY

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