A research on the satisfaction status and the expectation levels of the beneficiaries of the services provided by E-Human resources consulting companies in Turkey Adnan Burak Dönmez; Supervisor: Nüket Saracel

Yazar: Katkıda bulunan(lar):Dil: İngilizce Yayın ayrıntıları:Nicosia Cyprus International University 2013Tanım: VIII, 89 p. table 30.5 cm CDİçerik türü:
  • text
Ortam türü:
  • unmediated
Taşıyıcı türü:
  • volume
Konu(lar):
Eksik içerik
1 INTRODUCTION
3 SERVICES OFFERED IN ELECTRONIC FORM
3 IN GENERAL
3 ACCORDING TO THE TYPES OF SERVICES
3 E-GOVERNEMENT
4 Definition of E-Government Portal
4 E-Government Portal Services
5 Amenities Provided by E-Government Portal
6 E-Commerce
6 Definition of E-Commerce
7 Causes of E-Commerce
8 Types of E-Commerce
9 B2B 'Business to Business'
10 B2C 'Customer to Customer'
11 C2C 'Customer to Consumer'
11 E-Commerce between Citizen and Governements and Institutions
11 E-Commerce between Enterprises and Governement Organizations and Institutions
11 THE CONCEPT OF SOCIAL MEDIA
11 The Definition and Features of Social Media
16 Social Media Components
16 Blogs
18 TWITTER
20 Wikkis
21 ELECTRONIC LEARNING (E-LEARNING)
21 Definition of Electronic Learning
26 HUMAN RESOURCES MANAGEMENT AND E-HUMAN RESOURCES
26 THEORETICAL FOUNDATIONS
26 Human Resources
26 Human Resources Management
34 Development of Human Resources Management
37 ELECTRONIC HUMAN RESOURCE MANAGEMENT
37 The Concept and Scope of Human Management Objectives
38 Electronic Human Resources Management Objectives
39 Electronics Human Resources Stages
39 Information Sharing
39 Creating Database
40 Basic Human Resources Operations
40 Complex Human Resources Operations
40 Network-Based Human Resource Management Benefits
43 SERVICES OF ELECTRONIC HUMAN RESOURCES
44 ELECTRONIC HUMAN RESOURCES SERVICES
44 Electronics Human Resource Planning
44 Electronis Recruitment
44 Electronics Performance Evaluation
46 E-HUMAN RESOURCES AND THEIR OFFER OF SERVICES
48 Popular Human Resource Websites in Turkey and World
48 Human Reosurce Websites in Turkey
48 Kariyer.net
49 Yenibiris.com
50 Secretcv.com
50 Tekadre.com
51 Koc Career (Koç Kariye)
52 A RESEARCH ON THE SATISFACTION STATUS AND THE EXPECTATION LEVELS OF THE BENEFICIARIES OF THE SERVICES PROVIDED BY E-HUMAN RESOURCES CONSULTING COMPANIES IN TURKEY
52 PURPOSE OF THE RESEARCH
52 LIMITATIONS OF THE RESEARCH
52 RESEARCH METHODOGY
52 Overview of the Research
52 The Survey Sample of the Research
53 Research Data Collection
53 Evaluation of the Research Data
54 Research Questions
55 Personal Infromation of the Study's Participants
59 Evaluation of Research Findings
73 CONCLUSION
78 REFERENCES
87 THESIS SURVEY
Özet: 'Abstract The internet technology which has started to live in its golden age in 21 st century has led to important improvements in business environments as well as its contributions to humanity in many areas. 'E-Human Resources' which is applied on internet appears to be one of the most common practices in this area. In this context, on one hand, job applications, opportunities of appropriate facilities for personal development and interviews became possible to be applied through internet and on the other hand a new line of business is engendered as a result. E-Human Resources Consulting Service forms this new line of business. In Turkey as well as in some other countries, the number of companies offering this kind services and the variety of the services offered are rapidly increasing. In this study, the satisfaction staus and the expectation levels of the beneficiaries of the services provided by E-Human Resources Consulting Companies were being examined. Keywords: E-Human Resource, E-Human Resource Websites, E-Recruitment. Özet 21. yüzyılda altın çağını yaşamaya başlayan internet teknolojisi pek çok alanda insanlığa sağladığı katkıların yanısıra iş hayatında da önemli yeniliklere yol açmıştır. Bu konudaki en yaygın uygulamalardan birinin internet üzerinden yürütülmeye başlanan "E-İnsan Kaynakları" olduğu görülmektedir. Bu bağlamda, bir taraftan internet üzerinden iş başvurularının yapılması, bireylere kişisel gelişime uygun imkanların sağlanması ve mülakatların internet üzerine taşınması mümkün hale gelir iken, diğer taraftan da yeni bir iş alanı doğmuş bulunmaktadır. E-İnsan Kaynakları Danışmanlık Hizmeti, bu yeni iş alanını oluşturmaktadır. Diğer bazı ülkelerde olduğu gibi, Türkiye'de de bu tür hizmeti veren şirket sayısı ve sunduğu hizmet sayısı hızla artmaktadır. Bu çalışmada, Türkiye'de E-İnsan Kaynakları Danışmanlık Şirketlerinin sunduğu hizmetlerden yararlananların memnuniyet durumu ve beklenti düzeyleri incelenmeye çalınmıştır. Anahtar Sözcükler: E-İnsan Kaynakları, E-İnsan Kaynakları Siteleri, E- İşe alım.'
Materyal türü: Thesis

Includes CD

Includes references (78-86 p.)

'Abstract The internet technology which has started to live in its golden age in 21 st century has led to important improvements in business environments as well as its contributions to humanity in many areas. 'E-Human Resources' which is applied on internet appears to be one of the most common practices in this area. In this context, on one hand, job applications, opportunities of appropriate facilities for personal development and interviews became possible to be applied through internet and on the other hand a new line of business is engendered as a result. E-Human Resources Consulting Service forms this new line of business. In Turkey as well as in some other countries, the number of companies offering this kind services and the variety of the services offered are rapidly increasing. In this study, the satisfaction staus and the expectation levels of the beneficiaries of the services provided by E-Human Resources Consulting Companies were being examined. Keywords: E-Human Resource, E-Human Resource Websites, E-Recruitment. Özet 21. yüzyılda altın çağını yaşamaya başlayan internet teknolojisi pek çok alanda insanlığa sağladığı katkıların yanısıra iş hayatında da önemli yeniliklere yol açmıştır. Bu konudaki en yaygın uygulamalardan birinin internet üzerinden yürütülmeye başlanan "E-İnsan Kaynakları" olduğu görülmektedir. Bu bağlamda, bir taraftan internet üzerinden iş başvurularının yapılması, bireylere kişisel gelişime uygun imkanların sağlanması ve mülakatların internet üzerine taşınması mümkün hale gelir iken, diğer taraftan da yeni bir iş alanı doğmuş bulunmaktadır. E-İnsan Kaynakları Danışmanlık Hizmeti, bu yeni iş alanını oluşturmaktadır. Diğer bazı ülkelerde olduğu gibi, Türkiye'de de bu tür hizmeti veren şirket sayısı ve sunduğu hizmet sayısı hızla artmaktadır. Bu çalışmada, Türkiye'de E-İnsan Kaynakları Danışmanlık Şirketlerinin sunduğu hizmetlerden yararlananların memnuniyet durumu ve beklenti düzeyleri incelenmeye çalınmıştır. Anahtar Sözcükler: E-İnsan Kaynakları, E-İnsan Kaynakları Siteleri, E- İşe alım.'

1 INTRODUCTION

3 SERVICES OFFERED IN ELECTRONIC FORM

3 IN GENERAL

3 ACCORDING TO THE TYPES OF SERVICES

3 E-GOVERNEMENT

4 Definition of E-Government Portal

4 E-Government Portal Services

5 Amenities Provided by E-Government Portal

6 E-Commerce

6 Definition of E-Commerce

7 Causes of E-Commerce

8 Types of E-Commerce

9 B2B 'Business to Business'

10 B2C 'Customer to Customer'

11 C2C 'Customer to Consumer'

11 E-Commerce between Citizen and Governements and Institutions

11 E-Commerce between Enterprises and Governement Organizations and Institutions

11 THE CONCEPT OF SOCIAL MEDIA

11 The Definition and Features of Social Media

16 Social Media Components

16 Blogs

18 TWITTER

20 Wikkis

21 ELECTRONIC LEARNING (E-LEARNING)

21 Definition of Electronic Learning

26 HUMAN RESOURCES MANAGEMENT AND E-HUMAN RESOURCES

26 THEORETICAL FOUNDATIONS

26 Human Resources

26 Human Resources Management

34 Development of Human Resources Management

37 ELECTRONIC HUMAN RESOURCE MANAGEMENT

37 The Concept and Scope of Human Management Objectives

38 Electronic Human Resources Management Objectives

39 Electronics Human Resources Stages

39 Information Sharing

39 Creating Database

40 Basic Human Resources Operations

40 Complex Human Resources Operations

40 Network-Based Human Resource Management Benefits

43 SERVICES OF ELECTRONIC HUMAN RESOURCES

44 ELECTRONIC HUMAN RESOURCES SERVICES

44 Electronics Human Resource Planning

44 Electronis Recruitment

44 Electronics Performance Evaluation

46 E-HUMAN RESOURCES AND THEIR OFFER OF SERVICES

48 Popular Human Resource Websites in Turkey and World

48 Human Reosurce Websites in Turkey

48 Kariyer.net

49 Yenibiris.com

50 Secretcv.com

50 Tekadre.com

51 Koc Career (Koç Kariye)

52 A RESEARCH ON THE SATISFACTION STATUS AND THE EXPECTATION LEVELS OF THE BENEFICIARIES OF THE SERVICES PROVIDED BY E-HUMAN RESOURCES CONSULTING COMPANIES IN TURKEY

52 PURPOSE OF THE RESEARCH

52 LIMITATIONS OF THE RESEARCH

52 RESEARCH METHODOGY

52 Overview of the Research

52 The Survey Sample of the Research

53 Research Data Collection

53 Evaluation of the Research Data

54 Research Questions

55 Personal Infromation of the Study's Participants

59 Evaluation of Research Findings

73 CONCLUSION

78 REFERENCES

87 THESIS SURVEY

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